Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 83% Extremely Likely
  • 6% Likely
  • 0% Neither Likely nor Unlikely
  • 11% Unlikely
  • 0% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
May 2022 910200
Apr 2022 500000
Mar 2022 100000

Patient feedback

We asked the question:
Why did you choose that response?

Well run practice , great supportive staff
Posted on: 13/05/2022

From the reception to the doctors and nurses all’s behaviour was full of kindness, that’s why I chooses that option. It really means to me in this hard time as I am far from my family and friends and I always appreciate a little act of kindness too. Best regards, Noor
Posted on: 11/05/2022

Good care
Posted on: 11/05/2022

Doctor Kuhnen always satisfactory
Posted on: 11/05/2022

He is understanding and will explain things if necessary.
Posted on: 11/05/2022

never get proper check
Posted on: 11/05/2022

Great surgery. Always get an appointment when needed.
Posted on: 10/05/2022

I like my surgrey
Posted on: 06/05/2022

Perfect service
Posted on: 06/05/2022

Helpful staff and gps
Posted on: 05/05/2022

I have always had a very good service from my GP and the health centre.
Posted on: 05/05/2022