Friends and Family Test Results

Great service as expected
Posted on: 29/05/2025

Because the staff at the practice are kind and understanding and one can expect to receive appropriate treatment for your conditions.
Posted on: 29/05/2025

Reception and Dr. Aryee were amazing at listening and getting me the help that I needed. Booking an appointment was quick and easy and there weren't even any waiting times when I got there. Thank you so much.
Posted on: 27/05/2025

Very polite and thorough excellent
Posted on: 27/05/2025

Because doctor kuhnen is a very good and competent doctor who i trust with my health
Posted on: 27/05/2025

When I called in about a lesion on my arm, I very briefly mentioned I could have had an infected insect bite but I am was completely unsure of what it was and it was instantly flagged as an insect bite infection and I was referred to Pharmacy First. It turns out two days later nothing the pharmacy prescribed me was working and I had to see the GP anyway and it was impetigo, which could have been more rapidly treated if I was seen by a GP straight away and my problem was instantly flagged and labelled as an infected insect bite, when I wasn’t exactly sure that’s what it was.
Posted on: 27/05/2025

Very friendly, and good service.
Posted on: 27/05/2025

Excellent care . Doctor Aryee explained everything to me So I fully understood . Made me feel like I was an important patient .
Posted on: 27/05/2025

Swift and straight forward service.
Posted on: 27/05/2025

Always helpful. No problem getting an appointment
Posted on: 27/05/2025

Very professional friendly polite kind and helpful staff nothing is a problem always there to help and the Drs explanations are clear and easy to understand
Posted on: 27/05/2025

Dr Azima Qureshi is incredibly friendly and approachable, available to answer any questions and provide an exellent care. Her compassionate, professional and knowledgeable approach in a positive and supportive environment is outstanding and deserves a recognision. Thank you very much.
Posted on: 27/05/2025

I always receive kindness,from all staff at the surgery, the Receptionists,Nurses,and,most of all the Doctors.
Posted on: 27/05/2025

Care , time and thorough clinical examination along with forward plan for further investigation all much appreciated.
Posted on: 23/05/2025

Very happy with the service provided as always
Posted on: 22/05/2025

Doctor was great. However had to wait a month for the appointment which I think is far too long.
Posted on: 22/05/2025

The doctor has been amazing with my 2 year old son ensuring he receives the help he needs.
Posted on: 22/05/2025

Posted on: 22/05/2025

Very efficient and friendly staff. My health condition was explained to me, examination was thorough. Excellent service, excellent staff. 10/10
Posted on: 22/05/2025

Swift appointments. Empathetic staff. Good explanations given for treatment.
Posted on: 22/05/2025

I have never had a complaint with my GP Surgery
Posted on: 22/05/2025

Zoe is a caring person, always she makes you feel welcome and professional
Posted on: 22/05/2025

Very helpful staff, very efficient. Lovely care assistants on the phone.
Posted on: 22/05/2025

The staff, nurses and Doctors are friendly. It is just difficult to get an appointment when you need to.
Posted on: 22/05/2025

Very efficient and friendly service and blood test was totally painless.i am nervous aboyt these tests. Dont like needles.
Posted on: 22/05/2025

Dr Kühnen is a doctor who can listen to his patients and support and encourage them. This positive attitude is helping the treatment for sure.
Posted on: 22/05/2025

Reception staff are always very helpful. Dr's explain things to you.
Posted on: 22/05/2025

Don't feel my issues were listened to and taken seriously at all.
Posted on: 22/05/2025

Posted on: 22/05/2025

Always seen on time, excellent.
Posted on: 22/05/2025

I have always had a very positive experience with the surgery. Excellent service and able to get an appointment when needed.
Posted on: 22/05/2025

Posted on: 22/05/2025

I had an issue which was worrying me and was given an appointment that morning with Dr Kuhmen . He listened to my issue and dealt with it in a kindly manner
Posted on: 22/05/2025

Doctor kuhen is a very competent doctor,and very professional, I would always trust his advice
Posted on: 22/05/2025

Because I am happy with the service I receive.
Posted on: 22/05/2025

Very good doctors surgery.
Posted on: 22/05/2025

Good doctors
Posted on: 22/05/2025

Dr Ayree is by far, the best doctor Iv ever seen. I would highly recommend her to anyone. She listens, makes you feel seen and heard, (and this is every time Iv seen her, not just this appointment) . She is consistent, thorough and makes you feel like she actually cares and wants to help. She helps ease my worries when it comes to visiting the doctors when most just push pills and leave you feeling embarressed for even trying. Thank you Dr Ayree
Posted on: 22/05/2025

Very good service from all the teams and doctors. Satisfied with the ongoing treatments being received.
Posted on: 22/05/2025

My medication was organised very promptly by the receptionist and the GP.
Posted on: 22/05/2025

I have been with Canterbury health centre since birth so 45 years and never had any problems. I find all the doctors & nurses kind & professional and extremely helpful
Posted on: 16/05/2025

Some off the reception staff are nice but if you suffer with mental health issues and domestic violence like myself got 5min late to an appointment after the nurse didn't do my blood test properly and now no longer on the list struck off and they became confrontational well be my guest and good luck
Posted on: 16/05/2025

Good experience.
Posted on: 11/05/2025

I've been a patient for 32 years and I've always had the best care
Posted on: 06/05/2025

Good service.
Posted on: 04/05/2025

The staff at the practice are very friendly and efficient. Doctors are very knowledgeable and understanding.
Posted on: 03/05/2025

As it’s neither likely nor unlikely that I would recommend you GP practice.
Posted on: 03/05/2025

I have been very happy with the practice. My most recent experience with Zoe for my annual health check was very good. She was very helpful, efficient and explained everything well and also listened to and answered any questions I asked.
Posted on: 03/05/2025

Always treated with curtesy and respect. In consultation given all the information even when I don’t fully understand it is then explained more simply and with diagrams if necessary. Thank you.
Posted on: 01/05/2025

Always managed to get a pre- bookable appointment for non-urgent issues
Posted on: 01/05/2025

Excellent service
Posted on: 01/05/2025

A prompt and courteous service when needed.
Posted on: 30/04/2025

The clinicians are very patient, helpful and compassionate. They treat me with respect and dignity. The go out of their way in explaining complex concepts to clients. They use simple language to explain complex concepts
Posted on: 30/04/2025

I can always get an appointment even if it is a telephone appointment, I might need to wait for a week but I would not make an appointment unless it was absolutely necessary
Posted on: 30/04/2025

All good and on time
Posted on: 30/04/2025

Generally able to get an appointment when required if an urgent issue arises.
Posted on: 30/04/2025

It miss Bourne I have another sick note please and I waiting for a form about my implant and I've been on my period for month how any it was a heavy one as well so I can't do nothing at the moment thanks you Christine Bourne
Posted on: 30/04/2025

Very friendly staff. Mrs Zoe Marshall was very professional. Gave me clear explanations of the tests and results and explined the lifestyle changes l have to make for better health outcomes. Thank you for the excellent service.
Posted on: 30/04/2025

We consider ourselves luckyk to belong to such a good practise
Posted on: 30/04/2025

Good service, helpful receptionists good appointment system
Posted on: 30/04/2025

Posted on: 30/04/2025

Because its s good Doctors practice
Posted on: 30/04/2025

I have been with dr simmonds since i was born 45 years ago. Every doctor i have seen or spoken to has always been friendly,helpful & very professional
Posted on: 30/04/2025

Excellent advice
Posted on: 30/04/2025

Booked fasting blood test 3 weeks in advance the day before the appointment a nurse phoned and moved it as she was too busy, i was re booked for the same day but in the afternoon with a different nurse I found this extremely disappointing service! fasting for this long was hard and I’m surprised I did not pass out, also why are the receptionist booking the appointments if the nurse has a busy day and can’t see me.?
Posted on: 29/04/2025

Nurse Louise Pecham is consistently changing my appointments which is a pain as some times she does not tell me then I miss the appointment.
Posted on: 27/04/2025

Great service from the doctors, nurses and auxiliary staff.
Posted on: 26/04/2025

Because is a small practice your treated as person not a number.. Have been registered at this practice for many years & still find staff are friendly & efficient .. you couldn't ask for more.
Posted on: 24/04/2025

I always feel confident in the support I receive from the surgery drs, nurse and hca. Whether it’s long term condition or short term treatment needed I wouldn’t go anywhere else.
Posted on: 24/04/2025

Posted on: 23/04/2025

Dr listened carefully to my concerns and referred me on
Posted on: 23/04/2025

Able to get a one to one appointment when specifically requested.
Posted on: 23/04/2025

The doctor was very helpful
Posted on: 23/04/2025

I have always been well looked after at the clinic. Thanks.
Posted on: 23/04/2025

I chose this response because I have always had a great service. All the staff are very helpful and friendly.
Posted on: 23/04/2025

Very helpful and considerate support.
Posted on: 23/04/2025

No problems getting appointments Staff friendly and courteous
Posted on: 23/04/2025

Posted on: 23/04/2025

We have been a pacient for a long time Only problem is that it is a long time to wait for an appointment
Posted on: 23/04/2025

Because I am most of time very happy service and care I receive.
Posted on: 23/04/2025

The doctor has been highly supportive and caring. He listen to me and asked me a lot of questions in order to understand the full situation . I highly appreciate his professionalism and his humanism.
Posted on: 23/04/2025

Friendly, professional service
Posted on: 23/04/2025

I can get appointments in a timely manner and get quick responses and prescriptions over the app.
Posted on: 23/04/2025

Posted on: 23/04/2025

Appointment given on the day Dr K very kind and supportive
Posted on: 23/04/2025

Nurse Louise was very pleasant and helpful, and gave me the advice I needed.
Posted on: 23/04/2025

We have found everyone in this surgery amazing, always helpful, knowledgeable and supportive. Can’t thank them enough.
Posted on: 23/04/2025

It was appropriate in consideration to the service experienced to date.
Posted on: 23/04/2025

Good service.
Posted on: 23/04/2025

Shows care and consideration
Posted on: 23/04/2025

Posted on: 23/04/2025

It feels like we are part of one big family that cares for my wellbeing.
Posted on: 23/04/2025

Dr Kuhnen is always great. Reassuring and thoughtful. The one inevitable isssue always, is the obsurd time of waiting for ongling referalls to specialist treatments.
Posted on: 23/04/2025

I can not praise Canterbury health centre enough I think they are fantastic and I would never want to leave the practice have been with them most of my life
Posted on: 23/04/2025

Posted on: 23/04/2025

Some appts change by text last minute, some referrals get arranged and you can't agree the dates, your mandated them which doesn't work with you work and travel.. Very hard to manage that. The nurse team for my treatments though are very good, show great professionalism.
Posted on: 23/04/2025

I have been with this surgery for many years always great.
Posted on: 23/04/2025

The doctor ( Dr Olorunfemi ) was patient, kind and thorough.
Posted on: 23/04/2025

Everyone at the surgery treats me with kindness.The ladies on the reception desk are always helpful,and greet you with a smile. Dr Hoskan,and Dr Ayree,listen and treat you with respect,and you feel better without telling them your problem. Then they sort it if they can. They are lovely Doctors.
Posted on: 23/04/2025

Good service
Posted on: 23/04/2025

All staff have aways been very helpful.
Posted on: 23/04/2025

I have always had friendly and helpful contact with the surgery.
Posted on: 23/04/2025

Posted on: 23/04/2025

Always have excellent service at Canterbury Health Centre .
Posted on: 23/04/2025

Very quick got my appointment and Dr was nice and caring.
Posted on: 23/04/2025

I have always found the staff to be very friendly and helpful and Dr Kuhnen always has time for me
Posted on: 23/04/2025

I have had very supportive service from diabetic nurse Louise. She has helped me cope and given great advice. I've been very impressed. She is also very funny.
Posted on: 23/04/2025

You have good opening hours, the parking is neevr a problem, and you answer the phones in a timely manner.
Posted on: 23/04/2025

Easy to make an appointment, friendly reception staff, and a very professional and helpful health assistant.
Posted on: 23/04/2025

Had a reminder text for an appointment with dr Kuhnenn. I did not book an appointment. When I phone the surgery the lady told me it was to talk about fertility issues. I’m 79!
Posted on: 22/04/2025

The receptionist ate always welcoming and helpful . The doctors are also very kind and welcoming.
Posted on: 21/04/2025

I felt i was listened to, treated as a person, not as a number,
Posted on: 21/04/2025

Find the receptionist need more training. They let the surgery down. Thank you doctor Kuhnen for your help and looking after me. Please find new staff.
Posted on: 15/04/2025

I always receive excellent treatment. I can generally get an appointment within a few days. The doctors are very good as are all of the staff members from the nurses to the reception staff. I’ve been with the surgery for many years and have had cause to complain.
Posted on: 15/04/2025

Always been very helpful
Posted on: 14/04/2025

Posted on: 11/04/2025

Because it is true. I received excellent service, The same as le
Posted on: 10/04/2025

My Doctor and the whole team are amazing at CHC!!
Posted on: 09/04/2025

Dr Kuhnen was quite abrupt and rude as I was unaware what the appointment was actually regarding
Posted on: 08/04/2025

Excellent services provided
Posted on: 08/04/2025

The receptionist was amazing and able to fit my eight year old son in after school the same day. The doctor was brilliant with our son and spoke to him directly whilst listening patiently to everything he had to say.
Posted on: 08/04/2025

GP was great, empathetic and listened. Reception staff were polite and effective and i didnt have to wait very long for an appointment or follow up tests.
Posted on: 08/04/2025

Very pleased with this surgery
Posted on: 08/04/2025

Dr Khunan is the first doctor who has taken the time to listen in a professional and patient manner.
Posted on: 08/04/2025

I was able to get a same day appointment. The doctor was very helpful and didn't make me feel guilty for coming, even though I wasn't sure if it was urgent or not (viral infection).
Posted on: 08/04/2025

Happy with the service we always receive
Posted on: 08/04/2025

Excellent help and care from Louise
Posted on: 08/04/2025

Dr Queshi is always professional ,caring and human at the same time
Posted on: 08/04/2025

I think the doctor is very professional and listening to my needs
Posted on: 08/04/2025

Very helpful doctor And took time to explain everything to us
Posted on: 08/04/2025

Gave me reassurance
Posted on: 08/04/2025

Brilliant service from Dr Ayree and Louise Hesd. Dr took time to really explain things and Louise very attentive too.
Posted on: 08/04/2025

Prompt professional and courteous. Listening and considerate.
Posted on: 31/03/2025

Posted on: 28/03/2025

Thank you to the lovely lady who sorted my son’s ADHD referral. Very professional and kind, willing to go out her way to get this sorted as quick as possible for me and I really appreciate that.
Posted on: 25/03/2025

Friendly & efficient service.
Posted on: 23/03/2025

I went for a blood test and everything was so well organised that I was out in 5 minutes.
Posted on: 23/03/2025

I am so lucky to have such a good GP always very helpful and understanding my receptionist and nurses so thank you all very much for looking after my health
Posted on: 22/03/2025

From the reception to the Gp service they’re more attentive and helpful
Posted on: 22/03/2025

I managed to get an appointment within a reasonable time and the doctor explained clearly to me the way forward
Posted on: 22/03/2025

Because I was treated promptly, courteously and professionally. The nurse was knowledgeable, constructive and was very informative. Took bloods without hesitation and pain free.
Posted on: 22/03/2025

I have been with this clinic for over twenty years and I have always received excellent support. This staff are very friendly and the clinic has a relaxing atmosphere.
Posted on: 22/03/2025

Posted on: 22/03/2025

Absolutely fantastic service. From the moment of booking through Reception to the actual appointment. I felt heard and understood. Very professional as always. An excellent example of how the NHS should be run!
Posted on: 22/03/2025

Posted on: 22/03/2025

Dr Ayree was very helpful.
Posted on: 22/03/2025

Posted on: 21/03/2025

Always been pleased with this surgery
Posted on: 21/03/2025

Amazing quality of care ,knowledgeable efficient and reliable service from receptionist to doctor always helpful and friendly can’t thank everyone enough.
Posted on: 21/03/2025

Nice and friendly people, and I feel comfortable going there.
Posted on: 21/03/2025

Everyone is so friendly and helpful at the surgery.
Posted on: 21/03/2025

Because the doctor was not interested in helping my daughter and made out that nothing was wrong with her. He seemed to not take her seriously
Posted on: 21/03/2025

Posted on: 21/03/2025

I am happy with the service provided by the surgery . Staff are generally kind and helpful especially the reception team
Posted on: 21/03/2025

Very clear, concise, and helpful confirmation of my condition, and a further referral to determine any further treatment that may be of help.
Posted on: 21/03/2025

I was pleased with GP's approach.
Posted on: 21/03/2025

Friendly GP who was thorough & willing to discuss things
Posted on: 21/03/2025

Very proactive
Posted on: 21/03/2025

We were satisfied with the treatment and understanding.
Posted on: 21/03/2025

Always pleased with advice from surgery
Posted on: 21/03/2025

Excellent service, as usual. Thank you.
Posted on: 21/03/2025

I would not recommend the GP practice. However Dr Aryee showed empathy and was easy to understand, which is not always the case with this practice.
Posted on: 21/03/2025

Posted on: 21/03/2025

Surgery always canceling my appointments.
Posted on: 20/03/2025

Posted on: 19/03/2025

As a patient for 40 years and my children’s only dr from birth we have been kicked off patient list due to tightening catchment areas. New patients should not be taken on and existing patients dumped especially in the middle of ongoing tests and referrals and investigations. Dentists don’t.
Posted on: 13/03/2025

I have always received excellent care since I joined CMC last year
Posted on: 12/03/2025

Very professional service and care from my doctor
Posted on: 12/03/2025

It was on time and quick (blood test)
Posted on: 12/03/2025

The service is always exceptional. The nurse was friendly and professional and Dr Kuhnen extremely helpful.
Posted on: 12/03/2025

Helpful and informative advice. Unfortunately a 3 week wait to see a GP.
Posted on: 11/03/2025

Professional, caring and friendly health centre.
Posted on: 11/03/2025

Posted on: 11/03/2025

Because they are very helpful and supportive They organise appointments efficiently
Posted on: 11/03/2025

A very professional and comprehsive assessment of my condition, with very helpful recommendations to reduce my pain, and refer to other professionals.
Posted on: 11/03/2025

The surgery is bright and welcoming. The reception staff and friendly and professional and the doctors and nurses are kind, thorough and professional.
Posted on: 11/03/2025

Good knowledgable staff
Posted on: 11/03/2025

I have been with this practice for more than 20 years and always had excellent service
Posted on: 11/03/2025

My doctor is very good. He takes my health seriously.
Posted on: 11/03/2025

Appointments with Nurses tend to be quick & timely. I have always found them courteous and helpful
Posted on: 11/03/2025

Good receptionist, got appointment on day of phoning, excellent GP and appointment on time,
Posted on: 11/03/2025

The reception staff are always pleasant and helpful,and Dr Hoscan is so kind and caring.
Posted on: 11/03/2025

Good service and knowledgeable advice from staff and doctors
Posted on: 11/03/2025

Verry friendly and nice person
Posted on: 11/03/2025

Dr Aryee was excellent. She worked efficiently and took my symptoms seriously. She’s methodical and an intent listener. I would highly recommend anyone looking for a GP seek her out.
Posted on: 11/03/2025

Doctor was very patient and good understanding of my problem and gave instruction.
Posted on: 11/03/2025

Came in for blood test and ecg with Zoe. Was told no appointments booked for me at all. I was annoyed as I had to book this off work as holiday. Then later on that day I got a text to say I did not attend my appointment! Not happy
Posted on: 11/03/2025

Dr Kuhnen is very thorough both in examination of the problem (knee) and explanation of the treatment required
Posted on: 05/03/2025

I have always found my treatment to be excellent. Doctors , Nurses and all other practice staff are all very good and make you feel that you are in safe hands.
Posted on: 05/03/2025

Really impressed with care provided at my last appointment. GP took time to asses condition and clarify next steps
Posted on: 04/03/2025

Posted on: 02/03/2025

We have been patients at CHC for over 40 years and have always found staff and doctors caring and helpful
Posted on: 01/03/2025

Posted on: 01/03/2025

A well-organised, highly-skilled service provided by friendly, understanding people.
Posted on: 01/03/2025

Great service from all the staff at the Canterbury Health Centre. Caring and reliable staff.
Posted on: 01/03/2025

Posted on: 28/02/2025

The doctor was very kind and took his time to listen to my concerns and examine me. He discussed a plan going forward which I found most helpful.
Posted on: 28/02/2025

Posted on: 28/02/2025

Excellent caring supportive and kind. Knowledgeable and efficient.
Posted on: 28/02/2025

Never had a problem with the practice, always polite and easy to get appointments.
Posted on: 28/02/2025

Posted on: 28/02/2025

Posted on: 28/02/2025

Posted on: 28/02/2025

Same day appointments if required, don't have to wait on the phone for ever to get through, friendly professional staff throughout the practice.
Posted on: 28/02/2025

Reception staff are always helpful and attentive. Have supported me in gaining advice and help for my dad who has cognitive problems. Reception team are an absolute credit to the practice. GP’s always attentive and listen, actively explore my concerns and think outside the box. Practice nurses knowledge and empathetic, have signposted me to helpful resources
Posted on: 28/02/2025

Because it's Extremely likely.
Posted on: 28/02/2025

I had 2 appointments today; I saw the nurse Ms Louise Peckham and then later Dr Aryee and I was hoping I'd be asked to give feedback because I wanted to say that they are both absolutely fantastic. Ms Peckham took the time to explain everything, asked questions and really listened to the answers. I had to have a smear test and for the first time ever it was painless and it did not make me feel awkward or uncomfortable. Ms Peckham was kind, efficient and helpful and I cannot praise her highly enough. Likewise, Dr Aryee. Shesaw me at the end of the day and I was worried I was wasting her time but she did not make me feel as if I was. I have seen her before and I love her manner, she listens, talks through her thought process and analysis and explains everything clearly. She lists all the options available and it makes the whole process more humane. Often doctors tell you what you need to do, but Dr Aryee removes that aloofness and makes it feel like you have more agency over your health and care. This is easily the best GP practice I have ever been to.
Posted on: 28/02/2025

My first experience with a doctor (Qureshi) was not good. I waited nearly an hour and felt her recommendation was poorly delivered. My second was slightly better (with a different doctor) who had a much better manner when delivering the same message as the first. However, he prescribed a medication that contains lactose, and I am highly allergic. I had to request something else. The office and support teams have been consistently good.
Posted on: 28/02/2025

Friendly service, everything's explained and questions answered.
Posted on: 28/02/2025

I love my doctor. She is great! She is very thorough with her work.
Posted on: 28/02/2025

Because it’s always friendly and professional
Posted on: 28/02/2025

I had to wait for over 2 weeks for this appointment, although not urgent it did seem a long wait. The appointment was good I was seen by Dr Aryee before 10 minutes before scheduled. She was very helpful referred me to the audiologist at Kent and Canterbury Hospital.
Posted on: 28/02/2025

Posted on: 28/02/2025

My appointment was arranged at a time that was convenient for me and proceeded on time. During the appointment the healthcare professional explained the process / reasons for the tests that were performed and arranged follow-up monitoring based on the results. I was happy with the care I received.
Posted on: 28/02/2025

I always manage to get an appointment on the day i call and the service i receive is good
Posted on: 28/02/2025

Prescription is always being done wrong. When I phone to complain nothing gets done.
Posted on: 27/02/2025

I’ve always found this practice, particularly for me very good. I have no problems getting an appointment although a booked appointment could take up to 10 days or two weeks but usually this is not a problem. I also find the nurses very helpful as I have regular B12 injections and also the reception staff always very polite and helpful.
Posted on: 27/02/2025

Helpful, understanding
Posted on: 26/02/2025

Posted on: 21/02/2025

Came into the surgery at 8am to sort out issue with my prescription to be told at the desk they are unable to help me as they are only taking calls. I then left the surgery and phoned and spoke to a very kind and understanding lady who help straight away. ( I was stood outside the building) Not sure why I was turnt away at the desk. I think some receptionist just can not be bothered to help.
Posted on: 20/02/2025

I find the service at the surgery good
Posted on: 20/02/2025

Dr Kuhnen is a great doctor and a great human being. Always feel I'm in good hands. He has been looking after me and my family for over 20 years and has helped us navigate the NHS to get speedy and appropriate treatment each tine we need it.
Posted on: 20/02/2025

Appointment was very good recently. However, often get the impression that I’ll be referred elsewhere if Intry to make an appointment to see a Doctor!
Posted on: 20/02/2025

I have always been treated very well
Posted on: 20/02/2025

I have always been more than happy with the surgery. The staff on the phone are helpful and polite and I have always managed to get an appointment really quickly. Waiting times on arrival are short and the doctors are friendly, helpful and reassuring.
Posted on: 19/02/2025

Efficiency
Posted on: 19/02/2025

I would reccomend DR Ayree in a heartbeat!! She is so understanding and a really good listener. She also explains everything so well and doesn’t make me feel like I’m invalid. She has helped me take the next step in my health journey and has been a great support.
Posted on: 19/02/2025

Doctor listened carefully to symptoms and did not just prescribe medication but explained what each medication would do for me and gave directions on how to best effectively take the medication.
Posted on: 19/02/2025

Posted on: 19/02/2025

Reception very understanding and helpful. Naturally Doctors give best attention
Posted on: 19/02/2025

I couldn’t wish for a more attentive consultation than with Dr Hoscan who has been diligent in trying to diagnose my problem! Thank you!
Posted on: 19/02/2025

Happy with service I received on last visit
Posted on: 19/02/2025

Because ive always been treated well at this surgery for many years
Posted on: 19/02/2025

Sraff are very helpful. Receptionists are very kind and accommodating. Nurses and Dr's are very helpful. Everyone are trying their best to help the best they can. May I personally mention Dr Aryee she is an exceptionally brilliant. She is very thoughtful caring, extremely intelligent. She is very good.
Posted on: 19/02/2025

Doctor kuhen is a verÿ good Doctor, appointment was on time.
Posted on: 19/02/2025

Because they are efficient, friendly and responsive.
Posted on: 19/02/2025

Polite and informative service. Details of treatment fully explained. Follow up check booked.
Posted on: 19/02/2025

They cancelled my appointment and didn't send me any messages. I took off from work, went there with the kids and the reception me your appointment has been cancelled we forgot to inform you.
Posted on: 19/02/2025

Alw are us have been with this doctor’s for
Posted on: 19/02/2025

All Staff are always friendly and professional
Posted on: 19/02/2025

The experience was OK. Not particularly good or particularly bad. Outcome a little inconclusive. Not overly impressed but nothing to complain about either.
Posted on: 19/02/2025

Rung at 0800… 3rd in the queue. Was offered an appointment the same day at 0915 (couldn’t make that time so opted for later the same morning) Only slight downfall was there was no spare seats in the waiting area (I stood) but not everyone maybe able to do that. The doctor I saw was running about 15-20 mins later however I couldn’t fault the kindness / compassion / treatment I received so I’d sooner have a late running clinic where patients aren’t rushed & time is taken to do a thorough job
Posted on: 19/02/2025

As usual, excellent prompt service. Thank you
Posted on: 19/02/2025

Very understanding doctors.
Posted on: 19/02/2025

Posted on: 19/02/2025

Service and advice is excellant. Staff friendly and informative.
Posted on: 16/02/2025

It s true
Posted on: 16/02/2025

Very good service by all the staff: Doctors, Receptionists, nurses and auxiliary staff. We have been with Canterbury Health Center since 1982 and we are satisfied with the service all round.
Posted on: 14/02/2025

No I would not recommend. Do you give your receptionist training? If yes then maybe give them more training. My prescription is ALWAYS wrong. Receptionist blamed boots so now I drop it off and pick it up myself but still errors. Very frustrating. 5th month in a row an item has been missed off, every time it’s because no one has put it through to a doctor.
Posted on: 14/02/2025

Im Waiting unacceptable time to seea GP
Posted on: 12/02/2025

The nurse was friendly and professional.
Posted on: 12/02/2025

Very quick and efficient call back service and quick to book also quickly seen
Posted on: 12/02/2025

The doctor was fully informed on the reason for my visit & treated me sympathetically.
Posted on: 12/02/2025

Good service
Posted on: 12/02/2025

Always friendly and efficient excellent.
Posted on: 12/02/2025

Posted on: 11/02/2025

Quick, efficient and friendly service
Posted on: 11/02/2025

Because the reception are polite and communicative and help as able
Posted on: 11/02/2025

This is the first time I'm having my appointment with the GP, as I need to continue with the regular prescription on my diabetes and cholesterol. The staff at the reception was okay. Also I got my appointment with an excellent doctor who understand the patient's need and done his consultation very well. Also the lady who called later in the day to give me next appointment dates for tests and review. Overall I'm so happy with the service. Thanks and Regards.
Posted on: 11/02/2025

Posted on: 11/02/2025

Could be better, could be worse
Posted on: 11/02/2025

Very effective and always supportive staff
Posted on: 11/02/2025

Friendly atmosphere
Posted on: 11/02/2025

I went into the GP with excruciating pain that was stopping me being able to stand or walk or work, the GP barely examined me and then told me “I seem fine” and sent me home. Medical neglect needs to end.
Posted on: 11/02/2025

Couldn’t have had betttr attention and care
Posted on: 11/02/2025

Because I am very happy most of time we I need their help.
Posted on: 11/02/2025

Posted on: 11/02/2025

I have been with this surgery for years very helpful and friendly good services,
Posted on: 11/02/2025

Receptionist doing her make up and brushing her hair, completely ignored me. Rude The doctor I saw was ok but was late. I wish someone would tell me when they are running late so I can let my work know so my manager does not kick off.
Posted on: 09/02/2025

Saw Doctor Kuhnen and he said I needed a referral to urology. Couple hours later I received an appointment at the hospital for March. If this isn’t excellent service I don’t want what is. Thank you team.
Posted on: 06/02/2025

Excellent service, as usual!
Posted on: 05/02/2025

Since moving to the area I have received first class care from the CHC
Posted on: 05/02/2025

I find the service provided at the surgery is very good. I have held consultations with various doctors at the practice over the past 20 years and have always been extremely satisfied. My most recent experience continued this positive pattern. I generally find I am able to make an appointment within a reasonable timeframe when I need to.
Posted on: 05/02/2025

Because it's Extremely likely..
Posted on: 04/02/2025

Service is usually prompt and advice is clear and supportive.
Posted on: 04/02/2025

Very satisfied with the excellent service we have always received from all departments
Posted on: 04/02/2025

Always a very helpful centre .
Posted on: 04/02/2025

I have just recently joined the Canterbury health Centre under Dr Khuen and he has thus far conducted himself in a very professional manner as have his associates therefore I am very pleased with the professionalism and courtesy that He and his associates have shown in the practice. Kind regards Brian.
Posted on: 04/02/2025

I've always received good treatment at my surgery and know others would too
Posted on: 04/02/2025

Dr Kuhnen is very professional, a good listener and follows through thoroughly.
Posted on: 04/02/2025

Find staff very friendly and helpful not as some friends say their receptionists are very unhelpful.
Posted on: 04/02/2025

Posted on: 04/02/2025

I get seen quickly by doctors and I get right treatment
Posted on: 04/02/2025

Thank you to the lady who sorted my ADHD referral. Sorted very quickly and now have an appointment.
Posted on: 03/02/2025

Posted on: 02/02/2025

Very helpful polite staff.
Posted on: 02/02/2025

Appreciate everything about the surgery. It is possible to get a facd to face appointment if one is needed. Enquiries are dealt with professionaly and in a friendly way. Extremely well run. The doctors have time and patience..
Posted on: 26/01/2025

Have always been treated courteously and quickly by staff on reception and the practice nurses.
Posted on: 25/01/2025

The nurse i saw was helpful. Freindly. And explained everthing.
Posted on: 25/01/2025

Dr always listens to ur situation and gives good advice. He listens to my concerns and my situation.
Posted on: 25/01/2025

Friendly and efficient service
Posted on: 24/01/2025

1. Had to wait over 45 mins to be a seen, for an appointment booked for several weeks. 2. Yet again seen by a doctor I didnt know. 3. She clearly had not read my notes beforehand and when I told her I had issues related to my EDS symptoms, her response was “What’s EDS?” 4. I was told she could only deal with one problem, despite both the issues I was suffering from were related to a long term pre existing condition. 3. When I requested a scan for my knee & ankle, both showing signs of ligament damage, I was told only physio could do this. I know this not to be true. 4. When I requested a referral to a specific physio in Ash, who specialises in EDS, which I have the right to, and accepts NHS referrals, I was denied. And only given an option that has a ‘Requires Improvement’ rating. 5. I am now forced to go private so I can be seen for a suspected ankle ligament tear and serious (ongoing for 3 months) knee pain. I am now actively looking for an alternative GP practice.
Posted on: 24/01/2025

Excellent Dr Khunen, listens to you, has time for you (even with a waiting eoom full) very sympathetic and compassionate as well as being thorough! Pharmacist Martin exactly the same, very thorough, listens to you, explains everything and generally has time for you! However I did find one of the nurses rather abrupt! Apart from that excellent surgery
Posted on: 24/01/2025

I cant remember the name of my asthma nurse, but she was amazing. Honestly, the doctors at the practise are all okay imy opinion except for one in particular that is rude, but this asthma nurse was amazing She put me in my place with her amazing knowledge. Perfectly controlled the conversation and commanded, not demanded, my respect. She did that by talking me through the different plans i had available to me, misconceptions etc..... By far the best NHS appointment I've had in ages. Hope she gets a raise
Posted on: 24/01/2025

I found the staff from reception through to the doctors very helpful and approachable.
Posted on: 24/01/2025

Appointments usually available. Staff friendly and approachable
Posted on: 24/01/2025

My doctor surgery is one of the best around receptionist always so polite and put themselves out to help you and the doctors are just the same and the nurses so thank you all for looking after my health
Posted on: 24/01/2025

Lovely new member of the practice pleasant surprise as it’s always worrying when speaking to a new dr Thankyou
Posted on: 24/01/2025

Posted on: 24/01/2025

Medical and reception staff are friendly, respectful, helpful and easy to talk to.
Posted on: 24/01/2025

The doctor was extremely pleasant and informative.
Posted on: 24/01/2025

Very proffessional, Informative, helpful and good to.me. All of the staff there i would highly recomend
Posted on: 24/01/2025

Harsh
Posted on: 19/01/2025

Confident that I am being listened to and ready to listen I’m quite satisfied with my visits he is very approachable and does seem able to be relied on
Posted on: 19/01/2025

I always get first class service and respect
Posted on: 19/01/2025

Always helpful and polite .
Posted on: 18/01/2025

Posted on: 18/01/2025

Procedures have changed over the years but i think the ethos of the practice is still good.
Posted on: 18/01/2025

Posted on: 17/01/2025

Don't think service deserves recommending and needs improvement. I had to wait 20 minutes over my appointment time and then when I was eventually seen was told come on I'm running out of time here!!!! Very unprofessional and rude and not my fault they were running late with their appointments.
Posted on: 17/01/2025

Posted on: 17/01/2025

Because I rarely need to consult my GP (which is good because I know how overstretched the system is ) but when I did I got an immediate appointment and a response from Dr Khunan that was , as I saw it . exactly appropriate for my peace of mind .
Posted on: 17/01/2025

Because doctor Kuhnen is amazing. Thank you Olivia for helping me book an appointment very polite young lady.
Posted on: 17/01/2025

Access to most services all under one roof
Posted on: 15/01/2025

Very efficient, friendly, great care and treatment services available.
Posted on: 15/01/2025

Appointment, thank you for my medication it’s making me feel better. Both Receptionist very young. Maybe get older and experienced staff. One looked half asleep and bored, maybe not well. . Music in the waiting room is very loud. Seeing doctor next month for blood test. Thank you
Posted on: 15/01/2025

This is the best surgery I have ever had, brilliant care, brilliant service, brilliant team. I feel very fortunate to have this as my surgery.
Posted on: 14/01/2025

Because that’s my answer
Posted on: 14/01/2025

I've been seen on time and with little hassle so far since moving here.
Posted on: 14/01/2025

Well attended to
Posted on: 14/01/2025

My appointment was 45 minutes late .
Posted on: 14/01/2025

professional and well run
Posted on: 14/01/2025

Because I am very happy with the service.
Posted on: 14/01/2025

Posted on: 13/01/2025

Because it's Extremely likely
Posted on: 13/01/2025

Our son was seen the same day and we feel our concerns were listened to with patience and understanding by Dr Kuhnen. We were offered advice, reassurance and a referral to an appropriate service, which we accepted.
Posted on: 13/01/2025

The nurse we had was extremely friendly and made the whole experience as calming as possible. We didn't get rushed to leave and she made sure we didn't have any questions about the side effects of the injections our son had been given.
Posted on: 13/01/2025

I had no problem booking the appointment at a time to suit me. On the day, the appointment was on time and my test results came back very quickly.
Posted on: 13/01/2025

Doctor Arye is great GP. Only issue I have with the drs is the receptionist can never hear me and I can’t hear them. Can this not be sorted? I don’t want to be shouting out personal issues in the waiting room when everyone can hear me.
Posted on: 13/01/2025

Because l appreciate everything the Doctor Khunen and associates have always been helpful for any problem that has arisen also Other staff at the surgery.
Posted on: 13/01/2025

Amazing doctors , and office staff. Caring, thoughtful supportive and knowledgeable. Can’t thank them enough for all their help.
Posted on: 13/01/2025

GP was very helpful and a good communicator. I felt unrushed and was able to ask advice and received practical answers.
Posted on: 13/01/2025

Long wait in surgery to see gp. Dismissive comments about my alternative treatment with an osteopath. Otherwise helpful.
Posted on: 13/01/2025

I have always had good care from the practice.
Posted on: 13/01/2025

I have always received wonderful, professional advice and support from Dr Kuhnan and all of his team at Canterbury Medical Centre
Posted on: 13/01/2025

It’s nice when you get to see the same dr and not have to keep explaining things to different gps however DR Kuhnan was wonderful he listen and understood the pain I was in and discussed different options of pain relief with me for my back and can see he has done a referral for this and has agreed to call me in 2 weeks to see how I’m doing
Posted on: 13/01/2025

Because the consultantion was excellent…
Posted on: 10/01/2025

Arrived at the surgery and waited at the desk for 3 minutes before the receptionist got off her mobile phone to check me in then had the cheek to say I was 2 minutes late! Not very professional to be sat on your mobile phone.
Posted on: 18/12/2024

Awful response from manager.
Posted on: 05/12/2024

Posted on: 24/11/2024

Effective service. Thank you !
Posted on: 19/11/2024

Gone down hill
Posted on: 15/11/2024

Can usually get same day appointment. Excellent receptionists who are polite and very helpful. Doctors very attentive, excellent manner and thorough.
Posted on: 13/11/2024

i’ve always had a good experience with this GP surgery, i have always been seen in a timely manner, i’ve always felt like i have been listened to and the care i have received has been at an amazing standard. this is the best GP in all of canterbury hands down
Posted on: 13/11/2024

Lack of experienced GP s. Reservation system chaotic
Posted on: 13/11/2024

Because they are always friendly and helpful
Posted on: 13/11/2024

There is only one doctor here who i trust. I will only see this doctor. The others do not seem to be bothered about you.
Posted on: 13/11/2024

I’ve always been treated with the utmost care from the whole team at Canterbury medical centre.
Posted on: 12/11/2024

Dr kunen is really amazing to talk to. I've struggled bad with my mental health and after years of drink and drug abuse I am finally 2years clean. I couldn't of done it without him. He's truly a Dr that goes above and beyond. I will forever be grateful for the talk we had when I broke down that day I got help and changed my life
Posted on: 12/11/2024

Excellent care! Thank you!
Posted on: 12/11/2024

As first patient, it my first appointment with BSL interpreter. Never had BSL interpreter with old GP. But this GP provied me BSL. It much better and communication better. I feel this deaf friendly Only need improve have screen with name coming up when calling. As i am deaf. I won't be able hear if they call my name. I has to rely look any dr to call up my name. But i happy with this gp
Posted on: 12/11/2024

After my interaction with Dr Aryee yesterday I would highly recommend. She was kind, efficient, thorough. The reception staff were great too, and managed to squeeze me into a pm blood test. My best experience at the surgery so far. Thank you.
Posted on: 12/11/2024

I was prescribed antibiotics for a chest infection and they did not work !
Posted on: 12/11/2024

Staff is helpful, professional, competent and compassionate.
Posted on: 12/11/2024

Because doctor kunhen is a very good doctor
Posted on: 12/11/2024

Posted on: 12/11/2024

Thorough friendly competent service
Posted on: 12/11/2024

Poor communication with GP. Ridiculous response from practice manager after complaint about receptionist.
Posted on: 12/11/2024

Very pleasant and helpful Dr’s assistant Zoe, listened to everything I had to saw and sent note to on call Doctor regarding possible UTI.
Posted on: 12/11/2024

Receptionists are really helpful and very patient . Zoe the nurse is friendly and gentle .
Posted on: 12/11/2024

Always happy with the staff
Posted on: 12/11/2024

Excellent service
Posted on: 12/11/2024

A very easy to use and efficient medical service
Posted on: 11/11/2024

The appointment very prompt and efficient and the nurse informative kind and help helpful.
Posted on: 07/11/2024

Posted on: 06/11/2024

I had a blood test on 28th October. I got the bus in, (use it or lose it) I arrived at the surgery was kept waiting for 1 or 2 minutes, as receptionist was typing, I was then told I was 9 minutes late, and not allowed in. Would I like to rebook, I said no. I then got a reprimand from the surgery for not turning up for my blood test. I then had to wait for a bus & get it home.
Posted on: 06/11/2024

Because I can always get an appointment and your staff are friendly and helpful.
Posted on: 06/11/2024

I’ve been with the surgery for many years and have had excellent treatment from Doctors and all other medical staff. The girls on reception are friendly and very helpful. Have recommended the surgery to someone today.
Posted on: 06/11/2024

I am very happy with care received and response to needs.
Posted on: 05/11/2024

The best doctor !
Posted on: 05/11/2024

Always very good treatment whenever I have an appointment, also always manage to get an appointment Always treated with respect by all staff .!
Posted on: 05/11/2024

Good experience
Posted on: 05/11/2024

I believe the surgery offers a high quality service to patients.
Posted on: 05/11/2024

Awful doctor. Useless.
Posted on: 05/11/2024

Always treated in a respectful and friendly manner. All medical staff seem very professional too.
Posted on: 05/11/2024

Short waiting time and thorough consultation .
Posted on: 05/11/2024

Always helpful
Posted on: 05/11/2024

I can almost always get an appointment on the day if it's an emergency, and I never have to wait for more than a few minutes to speak to a receptionist. The service is polite, caring and efficient in all respects, and everyone whether they be in an administrative role, nurse, doctor etc. responds with the same high level of professionalism. My G.P (Dr Kuhnen) is meticulous in the way he manages my condition, and extremely thorough in the way he covers everything that I need to know...And he explains things in a calm and reassuring manner that always puts my mind at rest. I would recommend the Centre to anyone looking to register with a medical practice. Dave Oakden
Posted on: 05/11/2024

Waiting time for appointment might put people off registering with the surgery ,although staff are very helpful .
Posted on: 05/11/2024

The best GP surgery bar none.
Posted on: 01/11/2024

Posted on: 31/10/2024

I always have good service from the surgery
Posted on: 30/10/2024

La atención recibida por parte del médico ha sido excelente en todos los sentidos.Muchisimas gracias
Posted on: 29/10/2024

As all the people are very kind and make me feel like I can talk to them about anything I have to say which is lovely
Posted on: 26/10/2024

Excellent service, as usual.
Posted on: 26/10/2024

Posted on: 25/10/2024

Reception team always helpful and considerate . The wait to see the GP is generally short and very happy with the GP/practitioners service /bedside manner
Posted on: 25/10/2024

Appointment was at 10:40 but didn’t get seen until 11:20 because the receptionist was too busy chatting and forgot to check me in so the GP was aware that I was there waiting. Apart from that the GP I spoke to was lovely
Posted on: 25/10/2024

Friendly, professional staff and doctors. Can usually get an appointment.
Posted on: 25/10/2024

Alway very professional but slso extremely human
Posted on: 25/10/2024

I have been impressed by the care I have received since I arrived here from London about 18 months ago. I have been able to see Dr Qureshi each time I make an appointment. She has been kind and considerate to me and I have confidence in her judgment.
Posted on: 25/10/2024

Courteous, friendly and very professional. Thanks
Posted on: 25/10/2024

My doctors have been amazing since day 1. I struggled to find a doctors who was as understanding with my health needs
Posted on: 25/10/2024

Shouldn’t need to have lots of appointments and then finally get a GP to listen and take time with me and know what’s wrong with me hope DR Ede doesn’t leave
Posted on: 25/10/2024

Always had very good treatment
Posted on: 23/10/2024

Because when I hear other peoples experiences I realise how lucky I am to be with this practice.
Posted on: 22/10/2024

This has been our family medical practice for over 30 years. I feel cared for and can access appointments and help when required. Thank you.
Posted on: 21/10/2024

I can’t fault any of the Doctors or medical administration team at Canterbury Health Centre; I can appreciate they are all extremely busy however, the professionalism & quality of care towards myself & my husband has been superb & I’m very grateful & fortunate to have a GP Surgery like this.
Posted on: 21/10/2024

Posted on: 20/10/2024

Friendly, professional and reliable.
Posted on: 19/10/2024

Posted on: 19/10/2024

I was followed for my blood pressure regularly with reminder to attend
Posted on: 19/10/2024

Easy to get an appointment. Friendly doctor
Posted on: 18/10/2024

I was in and out very quickly for my flu jab,
Posted on: 18/10/2024

Posted on: 18/10/2024

As always found staff very helpful and kind
Posted on: 18/10/2024

The service is good from the quick telephone response of the receptionists to the treatment of the excellent nurses and doctors. Despite the pressures you feel they all enjoy working there which really makes a difference
Posted on: 18/10/2024

Because doctor kuhnen is a very good doctor
Posted on: 18/10/2024

Posted on: 18/10/2024

Very happy with the service I receive
Posted on: 18/10/2024

Availablility of appointments is good, and the phone is answered fairly promptly. Staff are friendly.
Posted on: 18/10/2024

Dr Hocsan was unstinting in her time and concern
Posted on: 18/10/2024

We were seen very promptly at the arranged time for our flu jabs. The nurse was welcoming, efficient and very smiley! A painless experience for us both - thank you!
Posted on: 18/10/2024

Posted on: 18/10/2024

The doctors all make you feel like your listened to and talk to you and make sure you understand what the treatment plan is.
Posted on: 18/10/2024

I have been able to get appointments and get through when I needed
Posted on: 18/10/2024

On the rare occasions either myself or my husband need to see a GP the same day we have been offered an appointment. GP s are great, professional and listen to your concerns. Dr Khunan never rushes, always listens, and good advice given.
Posted on: 18/10/2024

Very impressed by my recent visit to Dr Kuhnen who came across as very caring and didn’t make me feel that I was wasting his time. He recommended a blood test which he arranged and I had the results back the day after. Also has made a follow up appointment.
Posted on: 18/10/2024

Appointment made very quickly and appointment on time. Nurse very friendly and efficient
Posted on: 18/10/2024

Service is always excellent
Posted on: 18/10/2024

There are some impolite GPs
Posted on: 18/10/2024

Always a kind, efficient and friendly service
Posted on: 18/10/2024

Because i can't talk due to total laragectomy
Posted on: 16/10/2024

A very professional, friendly and helpful experience. Also, seen on time.
Posted on: 15/10/2024

I attended clinic on 2nd September for a 4 pm appointment staring early so as to be in time at 5pm I was still waiting.During that time TWO patients were seen . At 5 pm I could wait no longer and signed a parking ticket from reception. During my wait I could clearly hear telephone conversations coming from the consulting room. I had waited weeks for this appointment
Posted on: 14/10/2024

Everything carried out with efficiency and friendliness
Posted on: 13/10/2024

Recent visit to surgery for locum standing in for Dr Kuhnen. Outstanding care and explanation given by young locum who had clearly read all information and gave specific and thorough explanation. Outstandingly good.
Posted on: 13/10/2024

Because the doctors and staff are very friendly and helpfull .
Posted on: 13/10/2024

Posted on: 13/10/2024

Very professional, courteous, and friendly. Very good with appointments, assistance, and feedback.
Posted on: 13/10/2024

Always helpful staff, friendly and efficient.
Posted on: 12/10/2024

My treatment over the years has been exemplary.
Posted on: 12/10/2024

I like my doctors surgery
Posted on: 11/10/2024

Friendly and polite staff. Dr explained things clearly.
Posted on: 11/10/2024

The doctor was extremely pleasant and thorough.
Posted on: 11/10/2024

I've always had a good service with my Doctor's surgery
Posted on: 11/10/2024

My GP Dr Kunan is very thorough and understanding and addresses all my symptoms in a great depth . Also all the receptionists are very professional in answering abd dealing with the queries.
Posted on: 11/10/2024

Posted on: 11/10/2024

Have found Dr Khunan to be a very helpful and supportive GP. Advising on treatments I was not aware I could access.
Posted on: 11/10/2024

Service was excellent: prompt, professional, courteous, and gave me great confidence and trust in them
Posted on: 11/10/2024

Very nice receptionist and really good experience with the nurses during our appointments
Posted on: 11/10/2024

Very good service (from Zoe) with lots of information.
Posted on: 11/10/2024

friendly and reliable
Posted on: 11/10/2024

Posted on: 11/10/2024

Very happy with the service.
Posted on: 11/10/2024

Always friendly and professional
Posted on: 11/10/2024

Friendly
Posted on: 11/10/2024

The Doctor Kuhnen it is good professional.
Posted on: 10/10/2024

Changed to Canterbury Health Centre at the beginning of the year, my whole experience so far has been excellent!
Posted on: 10/10/2024

The staff are always so friendly and helpful.
Posted on: 10/10/2024

Helpful service
Posted on: 10/10/2024

Because I have always received a good, timely response when I have needed to go to the surgery
Posted on: 10/10/2024

Posted on: 10/10/2024

Seldom if ever have a problem here. Friendly professional treatment.
Posted on: 10/10/2024

Appointment on time & treatment efficient! Thank you
Posted on: 10/10/2024

The care i got from the nurse was excellent and very caring
Posted on: 10/10/2024

Prompt response from courteous , friendly staff. Appointments can be made successfully. The range of services is excellent. All involved go above and beyond to ensure the patient is a priority. The response from doctors is excellent.
Posted on: 10/10/2024

Always treated well and with respect.
Posted on: 10/10/2024

Always efficient, thoughtful and helpful.friendly and respectful.
Posted on: 10/10/2024

I was seen very quickly and very friendly service by all thank you
Posted on: 10/10/2024

Always extremely helpful and efficient
Posted on: 10/10/2024

Very friendly and efficient.
Posted on: 10/10/2024

The Doctor's, nurse's, and staff, are very caring ,professional and friendly.
Posted on: 10/10/2024

I do not go very often but when i do go the saff ar very helpful very understanding. I all ways think to my self treaed every one like you like to be treated my self
Posted on: 10/10/2024

Did not have to wait too long to get an appointment. Dr listened to what I had to say and made necessary referrals
Posted on: 10/10/2024

Posted on: 10/10/2024

My condition was clearly and patiently explained and information I didn’t know was given to me and consideration was given to my specific circumstances
Posted on: 10/10/2024

Excellent service, appointment met on time and everything explained perfectly to me.
Posted on: 10/10/2024

Appointment same daY. GP referred me and also checked how long I would have to wait.
Posted on: 10/10/2024

I am reasured that GPs working with dr Kuhnen know what they are doing, are reliable and compasionate.
Posted on: 10/10/2024

Excellent service cannot fault it and lovely dedicated team
Posted on: 10/10/2024

A well run service with helpful and friendly staff
Posted on: 10/10/2024

The reception staff were friendly as were the medical staff. The whole visit showed an efficient and well run practice that attends to the beeds of its patients.
Posted on: 10/10/2024

Very good range of GP and outpatient services. Professional and friendly staff. Appointment making, scheduling, treatment delivery and follow-up are consistently very good. Access and parking are good.
Posted on: 10/10/2024

Because I have always received good and polite service whenever I have been to the clinic.
Posted on: 10/10/2024

Polite caring helpful staff
Posted on: 10/10/2024

No long waiting times and the nurse was very friendly and put me at ease during a recent visit to the surgery for a blood test. I was told what to expect in terms of the process for results. Great patient care.
Posted on: 10/10/2024

Fantastic service and helpful friendly staff
Posted on: 10/10/2024

Posted on: 10/10/2024

The GP I had is really very thorough but I’m a bit confused with the instructions she gave me on my blood pressure medication going forward as there is no repeat prescription . Additionally it would be nice to be told when the GP is running late in my case 50mins .
Posted on: 10/10/2024

Because I find the service you provide professional, always get an appointment .
Posted on: 10/10/2024

Appointment on time, lovely caring nurse very caring attentive reception team after I felt dizzy after the flu jab.
Posted on: 10/10/2024

Appointment seen on time, expected treatment received
Posted on: 10/10/2024

Great reception staff and relaxed doctor, great results.
Posted on: 10/10/2024

Efficiency
Posted on: 10/10/2024

This practice is well run, organised, administrated and community aware.
Posted on: 10/10/2024

Dr ‘s at Canterbury health center are always professional and very knowledgeable about patients conditions and concerns
Posted on: 10/10/2024

Great service every time pleasant staff
Posted on: 10/10/2024

Posted on: 10/10/2024

The flue jab service was well planned and I was seen immediately.
Posted on: 10/10/2024

The very fact that the question is how likly i am to recommend your practice to family amd friends says it all. It should be to ask for feedback on how to improve the service provided. An improvement suggestion would be to allow phone appointments to be scheduled with a time slot inbthe same manner as in person appointments.
Posted on: 10/10/2024

I have always received the best care and treatment.
Posted on: 10/10/2024

Posted on: 10/10/2024

Because my appointments keep getting messed up.
Posted on: 09/10/2024

Because i got my appointment in time and the follow-up after the appointment was awesome.
Posted on: 23/09/2024

Always helpful receptionist and you don’t have to wait too long on the phone but not so good if you actually need to get an appointment quite soon with Doctor fortunately I haven’t had to lately but in the past it has been a problem but on the whole it’s a good practice and I wouldn’t want to change
Posted on: 21/09/2024

Good level of care from doctors and all medical staff. Friendly reception staff. I can usually get a doctors appointment when I need one.
Posted on: 21/09/2024

Nurse Zoe Marshall is extremely attentive, empathetic snd friendly. Always make me feel at ease whdn i have appointment eith her. Thank you, Zoe!
Posted on: 21/09/2024

Because they are always very helpful and always got time for the patients
Posted on: 21/09/2024

Qualified & kind staff who can give helpful explanations
Posted on: 21/09/2024

Polite and courteous
Posted on: 21/09/2024

Friendly caring team
Posted on: 20/09/2024

Because every member of the team is helpful, efficient and respectful.
Posted on: 20/09/2024

Very helpful, explained everything clearly and very reassuring.
Posted on: 20/09/2024

The practice has been of great help for me with extremely complex issues. I have always had great support when needed.
Posted on: 20/09/2024

Always get a appointment within 48 hours, quick response to blood tests results
Posted on: 20/09/2024

Helen was very good and professional in the way she dealt with my issues.
Posted on: 20/09/2024

Because it's the correct response.
Posted on: 20/09/2024

OPA was arranged very quickly. Doctor listened and was very kind. She followed up on results in a timely way.
Posted on: 20/09/2024

I have been a patient at this Surgery for many years and i am treated with respect and individuality at all times. I have never had a problem getting appontments with GP or nurse
Posted on: 20/09/2024

Posted on: 20/09/2024

Very pleasant and helpful staff. Questions /queries are made clear, and concise information is readily available Appointments are dealt with speedily; and in a timely manner continue to keep up the amazing work. Thank you
Posted on: 20/09/2024

I am very grateful to Nurse Louise who made me an appointment to have my fly jab at the end of her day when the surgery was quiet as I am having chemotherapy treatment. The suggestion came from her as a way of helping me stay safe. Many thanks.
Posted on: 20/09/2024

Pleasant receptionist and through consultation both nurse and doctors appointment.
Posted on: 20/09/2024

The on call locam dr was very polite professional and very helpful Would be great to see him join the surgery Very pleasant gentleman
Posted on: 20/09/2024

I always have a good response from the staff
Posted on: 20/09/2024

Very happy with the service
Posted on: 20/09/2024

Caring and responsive attitude.
Posted on: 20/09/2024

As they are very good there and good care
Posted on: 20/09/2024

Friendly reliable and efficient practice
Posted on: 20/09/2024

Was very pleased with my treatment
Posted on: 20/09/2024

I am generally happy with my experience.
Posted on: 20/09/2024

Relaxed good staff
Posted on: 20/09/2024

I have always been pleased with the treatment I have received. The staff are always friendly and helpful
Posted on: 20/09/2024

It looks from my record that it took over two weeks for a referral letter to be sent following my most recent appointment which seems unusual.
Posted on: 13/09/2024

I was seen on time and dealt with very efficiently.
Posted on: 13/09/2024

Posted on: 08/09/2024

Posted on: 08/09/2024

Friendly and knowledgeable.
Posted on: 07/09/2024

Very satisfied.
Posted on: 07/09/2024

Good service
Posted on: 07/09/2024

Because Dr kuhnen is a caring, helpful and knowledgeable doctor who has always given me considered advice over the years.
Posted on: 06/09/2024

Being respected, two-way communication, nice & professional knowledgeable
Posted on: 06/09/2024

I have been a patient of Dr Kuhnen for many years and have always been happy with result of appointments. Likewise when I have seen another doctor or nurse at the practice.
Posted on: 06/09/2024

Great service from everyone.
Posted on: 06/09/2024

Posted on: 06/09/2024

Posted on: 06/09/2024

I had a really good experiences the both times I have been to the surgery. The staff is lovely and friendly.
Posted on: 06/09/2024

Receptionists are very friendly and take time to listen to you . Quite difficult to get a face to face appointment but they do there very best to accommodate your needs and find a solution .
Posted on: 06/09/2024

Because everyone i have had contact have been friebdky, efficient just really very nice, kind and helpful
Posted on: 06/09/2024

Posted on: 06/09/2024

Very efficient , took the extra mile to read all of my previous medical notes to come up with a plan of action, especially as I am a complicated and complex patient with many different illnesses. Don’t always suffer in silence.
Posted on: 06/09/2024

Appointment was on time and dealt with very professionally
Posted on: 06/09/2024

Because they are always there for me.
Posted on: 06/09/2024

Posted on: 06/09/2024

I have always been happy with the treatment I have received from the practice, not only from the GPs but also from the nurses and the pleasant welcome I get from the reception staff.
Posted on: 06/09/2024

N/A
Posted on: 06/09/2024

Well some staff are good and some staff seem to try and rush you out and prescribe something that doesn’t work. The reception always seem to be nice and welcoming.
Posted on: 05/09/2024

All staff have been extremely friendly and helpful
Posted on: 05/09/2024

Because l can not fault the practice.
Posted on: 05/09/2024

Always helpful and caring
Posted on: 05/09/2024

I have always recieved the very best attention at this surgery.
Posted on: 05/09/2024

Always seen punctually; Dr Uppal was very kind and thorough
Posted on: 05/09/2024

Recently ive struggled to be seen by a GP who is familiar with my medical history. I have seen several GPs or health professionals at the practice for the first time and it feels like im on new ground, each visit. On my last visit i struggled to understand what was being said because the doctors accent was very thick and i am hard of hearing. I feel more like a number than a patient.
Posted on: 05/09/2024

The reception team are always so polite, welcoming and friendly. Dr Kuhnen is a brilliant doctor too.
Posted on: 05/09/2024

. Drs and medical staff are all very good. Reception staff are polite and helpful. Have been with the surgery for many years and have always received good care.
Posted on: 05/09/2024

Sympathetic and effective treatment with appropriate referrals.
Posted on: 05/09/2024

Because I felt most welcome.
Posted on: 05/09/2024

I chose this response because the doctors and the receptionist are very kind and caring .
Posted on: 05/09/2024

Very professional service
Posted on: 05/09/2024

Pleasant and prompt service.
Posted on: 05/09/2024

Always been happy with the practice.
Posted on: 05/09/2024

I have been at this surgery since 1981. My family has always received excellent care both from the doctors and nurses. I have had total satisfaction with the treatment provided.
Posted on: 05/09/2024

They are very helpful and I can always get an appointment face to face when needed. I would 100% recommend this surgery.
Posted on: 05/09/2024

Everything they handled with us for the first time was efficient. A good sympathetic doctor. We appreciated.
Posted on: 05/09/2024

Friendly and helpful staff
Posted on: 05/09/2024

Friendly, efficient receptionists. Healthcare professionals also efficient and very caring.
Posted on: 05/09/2024

The service they provided was very good.
Posted on: 05/09/2024

Dr Hoscan spent a great deal of time and patience to interpret notes from the WH Hospital, then examined me and discussed the possible diagnoses. I could not have asked for more. The next day, Practice Nurse Helen took blood for testing, in a professional and good humoured manner. I am grateful for this standard of treatment.
Posted on: 05/09/2024

Excellent service from surgery. Got appointment quickly and Dr Kuhnen listened, as always
Posted on: 05/09/2024

Always receive the best possible service.
Posted on: 05/09/2024

Had a locum doctor for my baby, wasnt happy with how she held her, recorded weight as stones and just wasn’t generally happy with her practise and manner and tone
Posted on: 05/09/2024

I have been very happy with the service I have received from both Doctors and receptionists since I joined the practice. I was actually recommended to the practice by family members.
Posted on: 04/09/2024

Posted on: 30/08/2024

Posted on: 30/08/2024

Saw a female GP who I had to wait for over an hour.
Posted on: 29/08/2024

Not sure if the receptionist last week was one off / cover as she wasn’t wearing the uniform as the others in the room but she looked liked she did not want to be there and had attitude. Not good look for the NHS.
Posted on: 28/08/2024

Young receptionist has messed my appointments up AGAIN! I complain and nothing gets done.
Posted on: 28/08/2024

Always so pleased with the service
Posted on: 26/08/2024

Pleasant and helpful assistance in the practice admi Referrals to specialist services is quick Doctors are clear with diagnosis and treatment Although follow up can be lengthy
Posted on: 23/08/2024

The doctor was so good with my one and a half year old, making her feel very much at ease and I appreciated him explain how her cold and recovery worked x
Posted on: 19/08/2024

Appointments always being cancelled. Very annoying when you plan child care around this. Please stop cancelling so many appointments!
Posted on: 19/08/2024

The doctors were friendly and really nice
Posted on: 18/08/2024

Efficient
Posted on: 17/08/2024

Excellent care
Posted on: 13/08/2024

This Doctors surgery is by far the best I have had since I can remember. At 85 that is a long time. We have been with this surgery for twenty- three years and we have no complaints just praise.
Posted on: 13/08/2024

Always had good efficient service with a smile
Posted on: 11/08/2024

Always excellent care and support. Very knowledgeable and efficient. Importantly always considered and helpful. Can’t believe how fortunate we are to be patients of this surgery.
Posted on: 11/08/2024

I usually get an appointment quickly, often the same day, and I am generally pleased with the service I get
Posted on: 10/08/2024

Always get a good response to needs
Posted on: 10/08/2024

Because i've always had a good experience at the surgery
Posted on: 10/08/2024

I have never had to wait for appointments and always get seen on time
Posted on: 10/08/2024

Good service as always
Posted on: 10/08/2024

Waited 3 weeks for an appointment, was seen by a very rude doctor who didn’t listen and basically palmed me off, called up to raise a complaint and get another appointment and was told I’d be waiting over a month before I could be seen again
Posted on: 09/08/2024

Very informative
Posted on: 09/08/2024

Because of the exalant service I have had
Posted on: 09/08/2024

Got an appointment the same day, after seeing the doctor had to book a blood test and came back later for the test and had the results in back in 24 hours . Amazing service thank you for all involved.
Posted on: 09/08/2024

Have been with surgery for 13 years & have always been happy with the doctors & all staff
Posted on: 09/08/2024

The doctor was most informative and addressed my cu
Posted on: 05/08/2024

The lady practitioner I saw on my last visit was extremely pleasant and friendly, and very professional in the way she handled a very personal male issue. She put me completely at ease and was extremely thorough in the way she handled my problem,
Posted on: 05/08/2024

Very good service from the surgery and staff.
Posted on: 04/08/2024

I have found the surgery helpful, considerate and professional.
Posted on: 02/08/2024

Consultation thorough & further investigation arranged.
Posted on: 02/08/2024

I had a blood test done by a nurse. I did not have to wait and the outcome of the test was fully explained.
Posted on: 02/08/2024

I have always been treated with kindness and respect.
Posted on: 02/08/2024

I have been with Dr Kuhnan’s surgery for a number of years now and have only ever been cared for by highly skilled doctors and nurses, an indeed the reception staff too.
Posted on: 02/08/2024

Friendly efficient receptionist always kept informed of appointments and Dr Khunen was extremely patient thorough and genuinely supportive.
Posted on: 02/08/2024

First class as always always had a brilliant service from doctors nurses and receptionist Many thanks
Posted on: 02/08/2024

I've always had good experience, the staff are really helpful
Posted on: 02/08/2024

Competent and friendly as always
Posted on: 02/08/2024

Staff always really helpful and do what they can in these difficult times
Posted on: 01/08/2024

I was treated kindly and efficiently
Posted on: 01/08/2024

Efficient service, pleasant and efficient staff
Posted on: 01/08/2024

My son (3.5 years old). Had immunisation appointment. This was cancelled twice last minute without saying reason. For little child like this just talking about it is big deal and two cancel twice is not really on. Also some problems with your messages as u sent me one with cancellation and other that the appointment is still on so had to call what is actually valid. I have to say the nurse was very nice and friendly with my son. And made it easy for us. Stuff was helpful, just the booking system wasn’t great
Posted on: 01/08/2024

Great service and care
Posted on: 01/08/2024

Always have had helpful and good advice
Posted on: 01/08/2024

Saw the doctor who was very helpful and understanding. Listened to all I said. Just changed to this surgery and it was nice to experience such a helpful GP and the receptionists are top notch.
Posted on: 01/08/2024

They are all so friendly, helpful, efficient and knowledgeable, from the receptionists to all medical staff. I would recommend this practise to anyone.
Posted on: 01/08/2024

Cause it’s true
Posted on: 01/08/2024

The ease to book appointments The friendliness of reception Not having to wait too long for appointments The care & consideration
Posted on: 01/08/2024

Because my GP is absolutely amazing
Posted on: 01/08/2024

Always knowledgeable and friendly.
Posted on: 01/08/2024

I just joined the surgery and my first few appointments were standard screening appointments and were very good.
Posted on: 01/08/2024

I didn't get result
Posted on: 01/08/2024

My doctor was very reassuring and helpful. The receptionist staff also kind and helpful. Thanks!
Posted on: 01/08/2024

Good friendly treatment.
Posted on: 01/08/2024

All staff are friendly and helpful and Dr and nurses are extremely thorough and put me at ease
Posted on: 01/08/2024

Left the appointment with more questions than answers regarding my condition. No empathy from the doctor.
Posted on: 01/08/2024

The nurse was very friendly and professional
Posted on: 31/07/2024

The Doctors are very good and the reception team are are friendly, helpful, kind and efficient. I have never been on hold for ages and ages.
Posted on: 31/07/2024

I think the service is very good and friendly staff.
Posted on: 31/07/2024

Always efficient and and friendly and reliable.
Posted on: 31/07/2024

Very please weed the service.
Posted on: 31/07/2024

Doctor is always good
Posted on: 31/07/2024

Satisfied.
Posted on: 31/07/2024

Professional, friendly service.
Posted on: 31/07/2024

The personal care and attention given and helpful with getting prescriptions right and on time.
Posted on: 18/07/2024

Friendly and easy to get appointments with good triage
Posted on: 17/07/2024

Everybody I know already has a surgery or not living in this area
Posted on: 17/07/2024

I've always had friendly and good treatment from Doctors and staff when i've had appointments,I would highly recommend the practice.
Posted on: 17/07/2024

It has not been made clear to me whether this questionnaire refers to my recent appointment with Zoe Marshall or Louise Peckham. Both, however, are superb at their jobs. They are delightful to deal with even though I'm embarrassed and in pain. They are kind, caring, highly competent and professional.
Posted on: 16/07/2024

Location
Posted on: 16/07/2024

Caring efficient service
Posted on: 16/07/2024

appointment made same day, friendly and helpful reception
Posted on: 15/07/2024

Because from the receptionist to the doctors everybody (without exception) seems to do everything they can to help.
Posted on: 15/07/2024

Excellent service and friendly reception team!
Posted on: 15/07/2024

Helpful
Posted on: 15/07/2024

Due to experience during my last consultation. (If based just on Dr Kuhnen then I would definitely recommend, this is not a reflection on him).
Posted on: 15/07/2024

Dr Kuhnen was very easy to speak too, and looked into my issues I had very thoroughly. I felt like I was listened too.
Posted on: 15/07/2024

Very happy with my care at the surgery. Although it takes a while to get an appointment I appreciate the difficulties the NHS have at the moment and I am always happy with the staff from reception to the GPS
Posted on: 15/07/2024

Date for appointment - 1 weekfrom request. Delay - none.
Posted on: 15/07/2024

I've only been to the surgery three times
Posted on: 15/07/2024

Lovely GP, I saw Dr Hoscan who was so kind and helpful. All staff at the practice are friendly and professional and always willing to help.
Posted on: 15/07/2024

Looked after myself and my husband with professional services
Posted on: 15/07/2024

Excellent surgery amazing receptionists
Posted on: 15/07/2024

While it can be challenging to secure an appointment due to the pressures placed on NHS services, I honestly feel the staff are committed to a high standard of patient care. The team at the surgery are empathetic and genuinely care about patients' concerns and health outcomes.
Posted on: 15/07/2024

Because I was seen promptly by the nurse and the appointment was conducted very professionally and essential to me.
Posted on: 15/07/2024

Because I am "likely" to recommend ! ! Duh XX
Posted on: 15/07/2024

Good service
Posted on: 14/07/2024

i would not recommend this surgery now Dr Masood has left. She was an amazing Doctor.
Posted on: 12/07/2024

Excellent service as always
Posted on: 08/07/2024

Not all GPs accept Shared Care Agreements and I am immensely glad & grateful that Dr. Kuhnen has after meeting with him for a discussion on the matter.
Posted on: 08/07/2024

Because I can get a face to face appointment on the day which is usually the case. Otherwise I am offered a phone consultation for that day.
Posted on: 08/07/2024

I am 85 years old and many GP's in that time and this is by far the best surgery I have ever had.
Posted on: 07/07/2024

I recently had appointment with a different Doctor, i was told Doctor was running late, i waited 2 hours for my appointment which i have never experienced before, my Doctor is very good, this Doctor was very good but a long time to wait.
Posted on: 07/07/2024

Excellent service
Posted on: 06/07/2024

Excellent and fast care, very caring staff from reception to GP.
Posted on: 06/07/2024

Excellent series
Posted on: 05/07/2024

Dr was accurate on time and explained me what I wanted to ask about baby.Thanks
Posted on: 05/07/2024

Very good practise.
Posted on: 05/07/2024

Louise, the diabetic nurse and the new Doctor (I forget her name sorry) that called me were both so empathic and understanding. I really cannot express how thankful I am for them both helping me earlier this week.
Posted on: 05/07/2024

Quick to be seen and all concerns and queries were responded to.
Posted on: 05/07/2024

I did not wait long for my appointment, the nurse was really professional and kind
Posted on: 05/07/2024

Helpful receptionist and positive gp experience
Posted on: 05/07/2024

Friendly staff
Posted on: 05/07/2024

The sugery is friendly and helpful ,excellent service .a
Posted on: 05/07/2024

The doctor is always thorough and deals with me sympathetically. The appointment was more or less on time. I appreciate his help.
Posted on: 05/07/2024

Dr Kuhnen is very caring, supportive and explains any medical issue very clearly.
Posted on: 05/07/2024

I have always found the practice professional, I feel I have always been listened to and have never been disappointed with my treatment.
Posted on: 05/07/2024

Because I always receive a welcome response from the reception staff. They triage my enquiries effectively and I always receive an appropriate appointment. Every GP in the practice is excellent, fantastic communication skills, patience. The landscape of working in a GP practice is stressful and there is much negative press about this. I have not ever had this experience in our practice. Well done all in the Team.
Posted on: 05/07/2024

You can nearly always get an appointment when you need one. The Doctor's treat you with respect and listen to what you are saying. Been with this practice nearly 30 years and kids too and have never felt the need to go elsewhere.
Posted on: 05/07/2024

Gone down hill since dr Masood left. Not happy with recent gp I saw!! Rude
Posted on: 03/07/2024

Very good and caring staff.
Posted on: 02/07/2024

The Drs that I have seen have been really helpful
Posted on: 29/06/2024

Fantastic service from the GPs and the receptionist always so kind and the doctors have got good bedside manners so thank
Posted on: 29/06/2024

Response is always quick. Receptionists are very friendly and knowledgeable. The doctors are very approachable , knowledgeable and professional. I feel in safe hands and confident with every aspect of the practice.
Posted on: 29/06/2024

Very efficient, personable receptionist, Nurse very thorough and knowledgeable
Posted on: 28/06/2024

Seen on time, Nurse Zoe very kind and efficient. She took the time to listen to some concerns I had about a family members health as well as my own. When the health center is so busy I appreciate being called for an annual health check. Receptionists also friendly and took the time to answer several questions I had.
Posted on: 28/06/2024

Efficient, friendly service. Thank you
Posted on: 28/06/2024

Dr was very informative and kind
Posted on: 28/06/2024

Friendly, efficient staff. I was listened to and received clear information.
Posted on: 28/06/2024

This is the GP to keep me and my family in good condition.
Posted on: 26/06/2024

I received very good treatment and care
Posted on: 26/06/2024

Surgery is falling apart without dr Masood
Posted on: 26/06/2024

The people are nice but sometimes appt waits are too long
Posted on: 26/06/2024

I always find Louise P calm, friendly & helpful,. In my ready answer any questions. A credit to her profession ( true natural)
Posted on: 25/06/2024

The Gps are extremely help understanding and human
Posted on: 21/06/2024

I feel that doctor kuhnen genuinely cares about the health and wellbeing of my son. In addition it was Doctor Kuhnen that could tell when my son was anaemic just by looking at him, hes very straightforward and gets things moving quickly. Hes a Doctor you can trust and count on. In addition the receptionist are also very kind and helpful, overall a very good service i would definitely recommend to friends and family.
Posted on: 21/06/2024

I've always counted myself lucky to be a patient at this practice. The doctors and the staff do there best to provide top quality care and medical expertise. And they achieve it in my opinion. I am sure there is room for improvement, there always is, but I will leave others to point that out. As for me and my family, we are more than content, particularly knowing the pressure GPs work under in the current climate.
Posted on: 21/06/2024

I have always received a good service
Posted on: 21/06/2024

Coming to this doctor's. surgery has changed my life completely there is no throbbed you off ,they very patient and really nice doctor's.
Posted on: 21/06/2024

Because i always hve a good experience at the health centre
Posted on: 21/06/2024

He was calm and attended to my son well.
Posted on: 21/06/2024

Very well run practice. Everyone very polite and professional.
Posted on: 19/06/2024

young lady on reception very odd. several times i asked for her help and she looked very blank. Unsure if she has booked the right appointment for me.
Posted on: 18/06/2024

Excellent support when I had a severe ear infection
Posted on: 18/06/2024

Zoe was, as usual, efficient, kind, reassuring and helpful.
Posted on: 17/06/2024

I didn't like the last visit woth teh doctor,she was half an hour late.When you have a newborn and have to run to nursery, it's abs stressful.Esp when I tried to knock the door and politely explain that in 5 min I have to run tp.nuesery ,otherwise I will get a penalty fee bcause of her. Also,please send reminding sms to mum.and dad ,not only to 1 parent
Posted on: 17/06/2024

On time, helpful gave good information.
Posted on: 15/06/2024

Have been happy with my doctors for years.
Posted on: 15/06/2024

Very thorough and helpful
Posted on: 15/06/2024

I have not been a patient for long but would say I have had excellent treatment at Dr Kuhnen’s surgery.
Posted on: 15/06/2024

Doctors and care navigators are professional, kind and compassionate.
Posted on: 15/06/2024

They always seem to be helpful on reception and when I went to the doctors recently the Locum doctor was extremely helpful
Posted on: 15/06/2024

The staff are welcome and the GP did attend to my issue well and professionally. Weldone
Posted on: 15/06/2024

To acknowledge the excellent service provided by the Doctors and reception staff at the surgery
Posted on: 14/06/2024

Great doctors and nurses
Posted on: 14/06/2024

Always so friendly and very helpful
Posted on: 14/06/2024

Always had very helpful responce
Posted on: 14/06/2024

Friendly, knowledgeable staff, easy to book appointments and building very clean and pleasant.
Posted on: 14/06/2024

Because I always find the service friendly and helpful.
Posted on: 14/06/2024

Because I like the service and the Doctors Listen to what I say.
Posted on: 14/06/2024

I like the service and advise which I have got from the doctor. I really appreciate that I was able to see a doctor earlier. My appointment was at 11:05 and I arrived to GP at 10:50 and meet the doctor straight (4 min after checking at the reception). This saved me a lot of time and I am very satisfied by this improvement. ( Previous time I was waiting 45 min ). But this time I am happy about the timing .
Posted on: 14/06/2024

I’m aftsid the follow up appointment after my ultrasound undertaken at faversham 3/4 weeks hence was too long to have to esit
Posted on: 14/06/2024

because it's likely i would recommendyour gp practice to friends and family rather than any of the other options. i thought it was self explanatory
Posted on: 14/06/2024

Easy to get appointments and choice of clinicians. Staff very pleasant.
Posted on: 10/06/2024

Zoe was extremely professional and put me at my ease. Explained everything thoroughly but thoughfully answering any questions. Very clear on follow up
Posted on: 10/06/2024

Have always had a good response from the staff at reception. Personally like the openness of the nurses I see. Fortunately rarely have to see doctors.
Posted on: 08/06/2024

Friendly and professional.
Posted on: 08/06/2024

My relative was not given an appointment with the specialist doctor after 5 months wait. After 5 months they just told us is never going to happen just because. With no explanation.
Posted on: 07/06/2024

Often can get an appointment on the day when needed. GPS explain treatment and procedures clearly. Very happy with this practice, thank you.
Posted on: 07/06/2024

Dr Khunen was rude dismissive condescending and quite frankly offensive
Posted on: 07/06/2024

All GPs and staff are very helpful
Posted on: 07/06/2024

The atmosphere is happy and thay are always there to help with anything you need and the GP very thorough and understanding
Posted on: 07/06/2024

Reception team, doctors and nurses are friendly and helpful.
Posted on: 07/06/2024

Welcoming stuff
Posted on: 07/06/2024

Service is superb
Posted on: 07/06/2024

Happy with service I get.
Posted on: 03/06/2024

Because lve always be more than satisfied with the care l have received in the 40 plus years l have been with the surgery.
Posted on: 01/06/2024

Ola!.. From information desk to my GP I thought I was speaking with an AI. Thanks for providing fast and excellent service I really appreciate it.
Posted on: 01/06/2024

I've always had good experience there
Posted on: 01/06/2024

First, I have always received a friendly and prompt service from the receptionists when asking questions or booking appointments. Secondly, the doctors are also caring and conscientious and give one confidence in their medical abilities. And, finally, this GP practice, compared with other practices, does not keep patients waiting too long to be seen.
Posted on: 01/06/2024

Always professional. Good to talk too and excellent listening skills. Caring too.
Posted on: 31/05/2024

Staff are friendly and professional and take a noticeable interest in wellbeing.
Posted on: 31/05/2024

Very caring and attentive and the doctor took his time with no sense that I was being rushed. Thorough consideration of my symptoms and clear explanations to all my questions. I felt extremely appreciated.
Posted on: 31/05/2024

Very good care
Posted on: 31/05/2024

We didn't wait for long and the nurse was very professional and kind
Posted on: 31/05/2024

Helen, the nurse today, very happy, very friendly and very funny.
Posted on: 31/05/2024

All the staff are very polite friendly helpful and efficient
Posted on: 31/05/2024

I have been with Canterbury Health Centre for many years, Dr Kuhnen is my Doctor he is excellent.
Posted on: 31/05/2024

Recommendation following face to face appointment with Dr K, discussing the results of recent blood tests. Necessary blood tests with appropriate telephone or face to face consultations have been ongoing for some time. It’s reassuring speaking to the same Doctor / same local practice being mindful of all the negative narrative that envelopes GP’s services nationwide.
Posted on: 31/05/2024

Efficient and effective service as always
Posted on: 31/05/2024

I have received very good care from the surgery. Doctors, Nurses and all other staff including reception are brilliant.
Posted on: 26/05/2024

I always have a positive experience whoever I see at the surgery, whether a DR, nurse or a conversation with the reception team or pharmacist. 100% recommend.
Posted on: 24/05/2024

Because it is true. Out of all the practices I have been registered with this practice is by far the best.
Posted on: 22/05/2024

For appointment on the same day for my son. Clean and tidy, welcoming staff. Doctor completed thorough examination.
Posted on: 22/05/2024

Because they treated us better
Posted on: 21/05/2024

The reception staff are friendly, welcoming and efficient. The nurse was respectful, kind, and explained everything well.
Posted on: 21/05/2024

Woth my local NHS services I have had only good experience. Follow ups happened automatically after treatment. Everything worked. Doctors and staff amazing.
Posted on: 21/05/2024

I had a problem that needed solving and they did their best to help me even if it wasn’t my desired outcome
Posted on: 20/05/2024

I have no complaints
Posted on: 20/05/2024

Because the more people on the list the harder will be to get an appointment, but my doctor himself is great
Posted on: 20/05/2024

Excellent practitioners
Posted on: 20/05/2024

I was treated with courtesy and respect and procedures were well explained.
Posted on: 20/05/2024

Because I receive a good choice of doctors and clinicians with reasonable levels of availability.
Posted on: 20/05/2024

Always receive a top service from positive people, from the Reception to the Nursing team and onto the Doctors.
Posted on: 16/05/2024

Dr Massoud is patient and knowledgeable
Posted on: 16/05/2024

It was an extremely helpful consultation and I was offered support with my condition. The doctor was caring in her approach.
Posted on: 15/05/2024

From reception through to care the staff are friendly, kind and knowledgeable. Louise and Zoey listened attentively and are in the process of finding alternative solutions to both a short and long term problem.
Posted on: 15/05/2024

Very happy with the service.
Posted on: 15/05/2024

A quick friendly response to my enquiry
Posted on: 14/05/2024

Provides regular check ups. Friendly and responsive service.
Posted on: 14/05/2024

Information is always readily available and prompt advise is available all the time
Posted on: 14/05/2024

I am very satisfied with the excellent service provided by everyone working at the surgery
Posted on: 14/05/2024

I’ve been a patient at this surgery for many years and have been satisfied with service and care received .
Posted on: 14/05/2024

Because lve always found them to be efficient and friendly.
Posted on: 14/05/2024

Generally, the staff are unfriendly and often rude. The receptions do not answer the phones, when they do they’re very rude to you. The GPs are no different. I went for an appointment about something completely unrelated and the GP insisted that it must be to do with my hormone therapy as a transgender individual. He called it a “dangerous drug” and overall it was an extremely uncomfortable appointment. This wasn’t the first case of this either. The GPs don’t listen to you so even after you’ve finally waited a month for a doctors appointment, they don’t listen nor care about you. I am currently looking at changing my practise because of all these experiences.
Posted on: 14/05/2024

My consultation was informative and useful in helping decide options available to me.
Posted on: 14/05/2024

Dr Kuhnen was polite and listened to my concerns
Posted on: 14/05/2024

Very happy with the service I receive
Posted on: 09/05/2024

Was seen when I asked and they sorted my issue out promptly
Posted on: 07/05/2024

The reason being that it is extremely lengthy to get a follow up discussion with the doctor after having my ultrasound done ,approximately 4/5 weeks
Posted on: 07/05/2024

Consistency of treatment
Posted on: 07/05/2024

I have always found the care and expertise my family and I have experienced over the years atvthis medical practice to be second to none
Posted on: 07/05/2024

Because the service was professional and caring .
Posted on: 07/05/2024

Because it is a small practice which very favourable & is very well organised.
Posted on: 07/05/2024

I like my surgrey
Posted on: 07/05/2024

Im always hapy because is good service
Posted on: 07/05/2024

Satisfied.
Posted on: 02/05/2024

great surgery, great service, wonderful staff. Cannot praise this surgery high enough.
Posted on: 02/05/2024

I've been given no results in my blood tests to indicate whether there is anything unusual in my blood results or not.
Posted on: 01/05/2024

Dr Masood is very caring and I prefer to see her and will recommend all patient to get app with her She is excellent and caring
Posted on: 01/05/2024

Friendly efficiency
Posted on: 01/05/2024

Doctor Masood is amazing GP, if it wasn’t for her I would not be alive today. Receptionist are friendly ( Hannah and I think Claire ( newest reception ) will always go the extra mile to help.
Posted on: 01/05/2024

I think that the service provided was good
Posted on: 01/05/2024

We've always had our needs met, staff are friendly, knowledgeable and always try their best to help
Posted on: 01/05/2024

On time and good test
Posted on: 30/04/2024

Polite and courteous staff, caring and compassionate clinical team. Treat like a person, not a number.
Posted on: 30/04/2024

Dr Masood was very kind and made me feel at ease.
Posted on: 30/04/2024

The reception staff(care navigators) are wonderfully helpful and friendly and the doctors and nurses are highly knowledgable. Everyone at the surgery is kind and respectful
Posted on: 30/04/2024

Usually get an appointment when needed, friendly efficient staff.
Posted on: 30/04/2024

I come in monthly for a regular appointment with the practice nurse who is always very friendly. A couple of times my appt has been cancelled by the surgery which has been slightly problematic as I need this medication on a monthly basis.
Posted on: 30/04/2024

Dr Kuhnen Is Very Hard Work He did His Best to Seve People life
Posted on: 30/04/2024

Dealt with quickly as needed
Posted on: 30/04/2024

The nurse who I saw was brilliant very helpful and empathetic and thorough. Very happy and reception staff very helpful too In this environment of stress the staff were exemplary. Thank you
Posted on: 30/04/2024

Can usually see the doctor of your choice.Have Confidence in all doctors
Posted on: 30/04/2024

I normally get an appointment fairly quickly when I need one There is not too much of a wait on the phone to speak to receptionist
Posted on: 30/04/2024

Very friendly and quality
Posted on: 30/04/2024

Because all of the staff are friendly and helpful always welcoming.
Posted on: 30/04/2024

Very good service
Posted on: 30/04/2024

I’ve always found the staff to be cheerful & helpful. My GP is a very good listener.
Posted on: 30/04/2024

Always found dr khunan very compassionate caring and efficient. A very lovely man. Always will try to see him first
Posted on: 30/04/2024

All very good
Posted on: 30/04/2024

Dr khunen goes the extra mile with Diagnosis and treatment.
Posted on: 30/04/2024

It was my first visit. The nurse was nice and informative. The doctor listened and understood what I was asking.
Posted on: 23/04/2024

Caring efficient treatment
Posted on: 20/04/2024

Consistently high standard over many years.
Posted on: 20/04/2024

Friendly helpful welcoming surgery Always there to help
Posted on: 19/04/2024

Quick and friendly service.
Posted on: 19/04/2024

Because its a very good doctors surgery
Posted on: 19/04/2024

Every time I go to the GP is a waste of time. The doctor actually asked me what I thought my son had and what was my expectation for the appointment. I did not go to medical school, if I did there would be no need to go to the GP. They should be the ones telling me what is happening or at least investigate it, and if I am going to an appointment, isn't it obvious that I want things to get better? Extremely disappointed with the quality of the doctors.
Posted on: 19/04/2024

Amazing appointment. My son came away feeling listened to and understood. He said the Doctor was brilliant so thank you so much
Posted on: 19/04/2024

Efficient practice
Posted on: 19/04/2024

Doctors, nurses and reception staff are always helpful and considerate. The nurse I saw on my visit gave good additional advice too.
Posted on: 19/04/2024

I have been with the practice for 50 years and have always had a brilliant service for me and my family Friendly helpful staff and doctors
Posted on: 18/04/2024

I’m receiving good treatment on a regular basis.
Posted on: 18/04/2024

Always very happy with the service offered. I lthink of it more than a service provided by kind and thoughtful staff throughout.
Posted on: 17/04/2024

Always excellent service
Posted on: 17/04/2024

Because ive been coming to CHC since it opened and they never let me down. I hear horror stories about other surgeries, such as filling in E Forms, waiting days to see a doctor, never seeing the same doctor, etc. Also Dr Masood is so thorough, warm and caring.
Posted on: 16/04/2024

I have been Dr Kuhnen’s patient for over 20 years and count myself fortunate
Posted on: 16/04/2024

Dr Masood is excellent.
Posted on: 16/04/2024

Friendly and knowledgeable.
Posted on: 13/04/2024

Great surgery, ever so helpful and very pro-active, great service
Posted on: 12/04/2024

The staff in this practice are a perfect combo of friendly and professional. I feel safe in their care.
Posted on: 12/04/2024

I was seen promptly & the diagnosis & medication dealt with professionally. Thank you!
Posted on: 12/04/2024

I got alot of caring from all staff And specilly from dr.Adesola oderanti Many thanks
Posted on: 12/04/2024

Prompt and friendly attention given. I always feel that I am being listened to and Dr Kuhnen is thorough and caring. Thank you.
Posted on: 12/04/2024

I am very happy with the service at the surgery .
Posted on: 12/04/2024

This Surgery is absolutely fantastic. So accommodating and very helpful. The Doctors are brilliant because they actually listen, discuss and agree a plan and follow through.
Posted on: 12/04/2024

The Dr was so gentle and friendly to my kids
Posted on: 12/04/2024

Staff are polite and approachable. Very professional.
Posted on: 12/04/2024

Very thorough and helpful
Posted on: 10/04/2024

Always helpful and considerate
Posted on: 10/04/2024

Very good service
Posted on: 10/04/2024

Doctor was very patient and understanding; took the time to listen
Posted on: 09/04/2024

Good staff
Posted on: 09/04/2024

Very disorganised GP. Multiple mistakes made for example they’ll say they’ve made a referral and it hasn’t happened. They say they’ll call to follow up and don’t. Also, very rude and unhelpful reception staff that treat you like a nuisance just for asking for help.
Posted on: 08/04/2024

I have always found Dr Kushan’s surgery to be a very positive experience. All members are highly professional and importantly caring people.
Posted on: 08/04/2024

Always friendly and helpful reception team. Advice and care from GPs amazing.
Posted on: 08/04/2024

Got an appointment the same day, receptionist is always polite ,friendly, tryinh to help
Posted on: 08/04/2024

Louise Peckham offers friendly and professional service
Posted on: 08/04/2024

Staff at Dr Kuhnen's practice are always professional, helpful and kind - from either Receptionists, Nurse Practitioners and Doctors.
Posted on: 08/04/2024

Because it's true
Posted on: 08/04/2024

As usual first class service with the receptionist and doctor thank you all so much for what you do for me. I do really appreciate it without you people what would we do? Many thanks again, Pauline Klewin
Posted on: 04/04/2024

The medical centre is always welcoming ,professional and listen to your medical needs.
Posted on: 03/04/2024

Because every time I went I’ve felt comfortable and the doctors I’ve had have explained everything really well and have made me feel comfortable to say anything
Posted on: 03/04/2024

The member of staff that took my readings and measurements explained everything well and was very friendly and kind.
Posted on: 03/04/2024

The GP was polite and really listened to her. He explained everything to her
Posted on: 03/04/2024

Dr Kuhnen and his team are outstanding. The level of care is truly appreciated.
Posted on: 03/04/2024

All staff are always welcoming friendly and helpful also polite. Just keep up the good work and care that you give.
Posted on: 03/04/2024

Because it is Extremely likely.
Posted on: 03/04/2024

Wonderful caring Doctors.
Posted on: 03/04/2024

Doctor Massod is excellent, very friendly & explains everything in a calm way. Also receptionist Hanah is a credit to your team, she is very professional and also nice to see a smile on someone face. Her younger colleague needs more time and training.
Posted on: 28/03/2024

Staff are friendly, and I like my doctor.
Posted on: 27/03/2024

Dr Khunen"s practice always give you the best service they can. Receptionists, practice nurses and doctors are very professional, try their best to accommodate you and are kind.
Posted on: 27/03/2024

Reception staff is very receptive over phone. Dr Masood is always patient and does not rush through the consultation.She includes the patient in her management plan. Nursing staff is cheerful and put one at ease before tests.
Posted on: 27/03/2024

Prompt booking, prompt appointment and friendly doctor.
Posted on: 26/03/2024

I have always received an appropriate response from both receptionists and doctors.
Posted on: 26/03/2024

Dr Masood was extremely thorough and helpful.
Posted on: 26/03/2024

Despite the long wait time to see the doctor, the doctor was very thorough at my son's 8 week check and immunisations apt. She gave time to listen and all info was logged efficiently. She was gentle in her care and assessment of my 8 week old, and gave appropriate "after care" advice etc. Thank you.
Posted on: 26/03/2024

Although it can take sometime to get an appointment the experience at the practice is significantly better than other practices I’ve been told about . I’m extremely happy with my treatment and the kindness and professionalism from all staff members
Posted on: 26/03/2024

Because the consultation was done very professionally.
Posted on: 25/03/2024

All the doctors and receptionists (health mavigators) I came across in the surgery are kind, caring and competent. They are professional and friendly. I hadn't met any nurses yet.
Posted on: 22/03/2024

Nurse Louise is class. Very friendly and has provided me with game changing advice for my type 1 diabetes management. She allows open and honest conversations to be had without judgment and makes you feel genuinely considered during appointments. I really appreciate everything she has done for me. I also really like the text message reminders provided by the surgery as it provides clarity of appointment times and dates which can sometimes be misremembered. The reception is generally readily available to contact if anything changes with regards to attending appointments, which is again very helpful.
Posted on: 21/03/2024

I value this practice as I hear horror stories about others not being able to supply appointments on the day. I was as is always the case seen quickly , on time and my symptoms were assessed by the gp with due care who was extremely professional , polite and caring.
Posted on: 21/03/2024

I have always had excellent service at this practice for over 20 years
Posted on: 21/03/2024

The practice and its staff have always, in my experience, been freindly, efficient and professoinal.
Posted on: 21/03/2024

Because I have always found everyone at the practise extremely helpful and very friendly
Posted on: 21/03/2024

Attended with my severely autistic and learning disabled son. GP was almost an hour late for our appointment and then told me I could only discuss one issue which I thought was a cheek having made us wait an hour to see her!
Posted on: 20/03/2024

Very good care
Posted on: 20/03/2024

Because the staff were very good and helpful
Posted on: 20/03/2024

Excellent care , support and treatment. Friendly staff and patient , can’t say enough as they are fantastic.
Posted on: 20/03/2024

They're always brilliant - very helpful and kind, and I am always able to get an appointment when I need one.
Posted on: 20/03/2024

Because Dr Khunen is excellent in his work and approach
Posted on: 20/03/2024

I have had nothing but politeness and help when it was needed
Posted on: 20/03/2024

I have always been very happy with the surgery. I recently saw Dr Qureshi. She was very pleasant and thorough and I have no complaints about her treatment. However, I was kept waiting for about 1 hour without an explanation or apology and this is unacceptable. We are all busy and I am self employed with many demanding and vulnerable clients. I waited over two weeks for the appointment and took timeout of my working day. I had other appointments that afternoon which I missed or had to re-arrange. I understand that there are times when delay is unavoidable and that it is the nature of your work that there may be emergencies that take precedence. However, the days when GPs can keep patients waiting for hours on end are long gone. I had no idea if I had been forgotten or overlooked. I started the appointment bad tempered and frustrated. Someone should have told me that the GP was running late and given me an idea of how long I would have to wait to see her. I would then have had the choice of waiting or re-scheduling the appointment. I would have been annoyed but not boiling over with resentment and irritation. An apology would also have been nice!
Posted on: 20/03/2024

They are friendly
Posted on: 20/03/2024

Staff are always friendly and Dr Kuhnen was excellent as always in answering all of my questions/concerns. Only minor issue is that it’s a little difficult to hear what the doctor is saying over the phone at times
Posted on: 20/03/2024

I've been with the surgery since I was 13 I'm now 47 , never had any problems getting an appointment.
Posted on: 20/03/2024

I like my surgrey they sre understanding
Posted on: 20/03/2024

I personally believe they are the best go practice in my city. I have been with them since I moved to Canterbury 20 years ago and when I saw how my partners practice treated her I insisted that she move and we’ve never looked anywhere else. My friends always complain about their practices but I never have those problems.
Posted on: 20/03/2024

I felt dismissed my concerns where overlooked and I left the gp with no answers and no guidance
Posted on: 20/03/2024

Professional and friendly manner when dealing with my son Outstanding treatment with thorough assessment Calm friendly environment Patient doctor Supported me as a parent and discussed everything in detail. So when I left I felt confident with the care my son needed. THANK YOI
Posted on: 20/03/2024

Very good throughout the whole setup
Posted on: 20/03/2024

I didn’t get the help that I needed from the doctor he wasn’t that helpful at all this was his second time that he wasn’t helping me he and I decided to change my doctor and I have booked another appointment with other doctor.
Posted on: 20/03/2024

Dr Kuhnen takes time to explain why my legs have swollen after an operation, and is a very likeable person. He referred me to the hospital for the operation, which was a good experience. In the past he has arranged for me to have check-ups at a hospital, which fortunately proved negative. During his absence on holiday, I saw his colleague, Dr Quereshi, who is also an excellent doctor. She also took a lot of time examining my legs, and arranged for me to have a chest X-ray at the hospital. It is fairly easy (by NHS standards) to get an appointment with a doctor, another reason why I would recommend the practice. My operation was not NHS.
Posted on: 19/03/2024

Always getting palmed off to A&E, UTC or speak to pharmacist regarding a lump I have had for couple weeks. Why is it so hard to get an appointment with a GP?
Posted on: 19/03/2024

I have been a patient here for many years and have always found it good even with the ongoing problems with NHS services. They do their best in difficult times.
Posted on: 16/03/2024

Doctors are first rate. Nurses and other staff are also very good.
Posted on: 15/03/2024

The practice has always fulfilled its promises. The reception staff are always polite and helpful despite the permanent pressure of work unlike some I have heard about elsewhere. Although we were worried about the post COVID team methodology initially it does actually work. I have had treatment by three GPS in the last couple of months and all has resulted in good outcomes.
Posted on: 15/03/2024

No real reason
Posted on: 12/03/2024

I’ve only ever had a first class attention and treatment from both Dr Kuhnan and all of the team at your GP Practise. I would highly recommend it for the utmost care and professionalism.
Posted on: 12/03/2024

Quality professional consultancy, treatment, care, testing and advice including follow-up. Appointments are easily arranged and invariably exceed expectations.
Posted on: 12/03/2024

Thorough and friendly
Posted on: 12/03/2024

Excellent care and caring and supportive. Just an amazing surgery .
Posted on: 12/03/2024

Very good response and explained about treatment.
Posted on: 12/03/2024

The receptionist was pleasant and efficient. The medical staff where professional and caring.
Posted on: 12/03/2024

The doctor was so gentle and kind, listened to my predicament and suitation. She gave me maximum attention not like some other.
Posted on: 12/03/2024

Beautifully run Dr surgery whenever I need a doctor I can see one which is very rare today so please keep up the good work. Thank you too you and all your team. Many thanks for your care
Posted on: 12/03/2024

Dr Masood is very good.
Posted on: 12/03/2024

Dr Masood is as always very good
Posted on: 12/03/2024

Nurse appointment for bloods was very efficient friendly and informative. I've since been able to check results if that test on the NHS App.
Posted on: 12/03/2024

Good and friendly service but GP appointments are often late.
Posted on: 12/03/2024

Friendly & efficient service.
Posted on: 12/03/2024

Appointment met my expectations
Posted on: 12/03/2024

no interest in the patient and a very weak doctoral school, I don't trust them and I don't want meetings with them
Posted on: 12/03/2024

The doctor was very thorough and professional. The reception staff polite and helpful. Generally a calm atmosphere.
Posted on: 12/03/2024

I had very good service in the center help from all staff warking there good timing for appointments. To nice and kind doctors , and follow up for any problem is perfect
Posted on: 10/03/2024

Dr Masood and I can be seen when I need to.
Posted on: 09/03/2024

Put a complaint into the manager as I wasn’t happy with the treatment I received. The reply i got was very sarcastic and rude. No help or resolving the situation. Will be looking to register elsewhere now.
Posted on: 08/03/2024

Very pleased.
Posted on: 07/03/2024

Welcoming and efficient team. Always feel listened to
Posted on: 07/03/2024

On that occasion I had a regular check up with the nurse and I was very pleased with the way she treated me and the explanations she gave me.
Posted on: 05/03/2024

My experience with CHC is exellant , doctors nurses and secretaries are kind and helpful
Posted on: 05/03/2024

Dr listened to Daniel and let him take agency of his own health - it was lovely to see
Posted on: 05/03/2024

Dk
Posted on: 04/03/2024

The dermatologist gave me hope that I’d be able to get well and live a normal life by treating my eczema
Posted on: 04/03/2024

I was impressed by Dr Qureishi’s thoughtful and kind reflections and questions about my anxiety and the time she gave me.
Posted on: 04/03/2024

Dr Massood is thorough, caring and considerate
Posted on: 04/03/2024

Attentive and efficient care from Dr Masood
Posted on: 04/03/2024

Im very happy with service im recieving from are gp surgery workers and reception staff as well, best wishes and lit of sucses in you duty job services
Posted on: 04/03/2024

A very friendly and efficient service provided by all at the surgery .
Posted on: 04/03/2024

Pleased with consultations.
Posted on: 04/03/2024

I saw DR Ashraf and what a lovely DR she is she is the only one that spent time with me and actually listen and help me I will now only see her
Posted on: 04/03/2024

Having been with the heakth centre 40 years i am more than happy to reconmend then excellent survice and helpful very friendly and expertise all staff grate
Posted on: 04/03/2024

Appointment was on time. I was treated with courtesy and efficiency.
Posted on: 04/03/2024

I always manage to get an appointment and most times am seen in time.
Posted on: 04/03/2024

We have been pleased for almost 40 years
Posted on: 02/03/2024

Politeness and efficiency
Posted on: 29/02/2024

Lovely diabetic nurse appointment was on time, very helpful and gave useful information.
Posted on: 28/02/2024

Very pleased, so far so good.
Posted on: 27/02/2024

She patiently saw me and addressed my complaints
Posted on: 27/02/2024

Saw Dr Masood who gave me an in depth consultation & examination & ordered further tests to be carried out to determine cause of my symptoms with a view to a resolution.
Posted on: 27/02/2024

Had to wait an hour in surgery to see GP. Seen 2different GPS and had one cancelled appointment. Now have to make another appointment to hopefully get DNR completed.
Posted on: 27/02/2024

Made to feel like I mattered
Posted on: 27/02/2024

I am very happy with the practice. The doctors, nurses and all of the other staff give their patients an outstanding level of medical care. You can usually get a same day appointment. The practice team are friendly and approachable and make you feel at ease.
Posted on: 27/02/2024

Brilliant service as usual, the nurse is so kind and very efficient.
Posted on: 27/02/2024

I’m trying to do the right thing to care for my health while travelling overseas in having the vaccinations recommended by nhs government website. However found it difficult to get even the minimum vaccinations required from the GP surgery? No one seems to offer one of the recommended vaccines! The whole process has been very frustrating.
Posted on: 26/02/2024

Friendly approach and useful advice.
Posted on: 24/02/2024

Effective treatment which was sympathetic, efficient and responsive to my needs
Posted on: 24/02/2024

Very understanding doctor and practice nurses. Constistanly good services.
Posted on: 24/02/2024

The dr was so nice and friendly and was great with child and was very quick
Posted on: 23/02/2024

Got apoiment at time, go in at time, the pills that the doctor prescribed me are helping and i am very happy with the help that i got. Thanky you!
Posted on: 23/02/2024

Relatively easy to get an appointment. Doctor punctual so didn’t have to wait long after arrival. Doctor was attentive and thorough. He answered all my questions.
Posted on: 23/02/2024

Docter help us in best possible way
Posted on: 23/02/2024

Dr Masood is the best GP! She is kind, thorough and patient.
Posted on: 23/02/2024

Dr Masouud is one of the best Drs at the surgery. She gives time for all her patients and is very thorough.
Posted on: 23/02/2024

My autistic son had his booster jabs done and was notably nervous beforehand, but because of the patience and understanding the nurse showed him, he left with a smile on his face and didn’t shed a single tear.
Posted on: 23/02/2024

So Efficient and Caring
Posted on: 23/02/2024

My doctor was very helpful and caring
Posted on: 23/02/2024

The service is always good at this surgery.
Posted on: 23/02/2024

All the doctors are caring and understanding.
Posted on: 23/02/2024

Dr Kuhnen, is always friendly, pragmatic and understanding. It’s also a great benefit to be able to get urgent early morning call appointments on the same day. Altbough very odd the same cannot be achieved for appointment for later in the week from a morning call.
Posted on: 23/02/2024

When ever i contact them thay are always welcoming and friendly people.
Posted on: 23/02/2024

The service is excellent in every way.
Posted on: 23/02/2024

Dr Masoud was very thorough and called me in following a blood test. She listened carefully to what I had to say and offered advice.
Posted on: 23/02/2024

Excellent knowledgeable and friendly service
Posted on: 23/02/2024

Prompt responses Kind and helpful staffs
Posted on: 22/02/2024

Louise was great with my daughter for her one year vaccinations. It must be sure a hard job but she is so friendly and personable and just puts you at ease. My daughter even waved when we left despite being stuck with 4 needles!
Posted on: 22/02/2024

My reason is i like the fact that it is a small practice & one of the very best.
Posted on: 19/02/2024

Cause the service very good
Posted on: 19/02/2024

Dr Azima Qureshi is a lovely person and a very knowledgable specialist. I have been under her care for almost two years and I am always impressed with her professional and caring approach. On a few occasions she diagnosed me quickly and helped me to get better soon with a successful treatment plan. Thank you very much!
Posted on: 19/02/2024

very friendly
Posted on: 17/02/2024

Good care, my daughter was treated right and when i need change of prescription the all team helped. Thank you all!
Posted on: 14/02/2024

Cause it’s the truth
Posted on: 14/02/2024

Supportive and Professional.
Posted on: 14/02/2024

My experience has been positive
Posted on: 14/02/2024

He is alway very thorough and always has time for you
Posted on: 13/02/2024

My doctor has always had time for me to discuss my current health issues.
Posted on: 13/02/2024

Very good doctors and nurses doctor kuhnen is an excellent knowledgeable doctor
Posted on: 13/02/2024

I have recently moved ro Canterbury and have seen quite a few doctor's about my problem before moving here and they have never helped me out as much as your staff did. So i would definitely recommend your doctors surgery.
Posted on: 13/02/2024

I havalways found the surgery very helpful
Posted on: 13/02/2024

The team at Canterbury Health Centre are always kind, patient, understanding in their approach to patient care.
Posted on: 13/02/2024

very very happy with the level of care provided
Posted on: 13/02/2024

Good person
Posted on: 13/02/2024

I am satisfied with your practice and would recommend it to my friends, because you are always very kind. you pay attention to the problem and are always very informative
Posted on: 13/02/2024

Very helpful reception staff and the wait to see the GP wasn’t too long and the doctor was very thorough and kind . It can be a little frustrating having to wait quite sometime to get a face to face appointment but I understand that the GP I have been seeing only works 2 days per week so I can understand why there is an appointment wait.
Posted on: 13/02/2024

He is good at what he does, friendly staff, very prompt and caring
Posted on: 13/02/2024

The treatment I have received is absolutely fine. I have no worries. I simply have no other establishment to compare with so don’t know if extremely likely is appropriate.
Posted on: 13/02/2024

Amazing job
Posted on: 13/02/2024

Because they are always very kind, helpful and we are always able to get an appointment.
Posted on: 13/02/2024

Dr Kuhnen was lovely as always really reassuring and great with my daughter. The staff on reception are always so friendly and lovely too
Posted on: 13/02/2024

Receptionists, nurses and doctors are generally very helpful
Posted on: 13/02/2024

Fed up I can’t be seen have to wait to be extremely ill before I can get antibiotics and now have pleurisy as not dealt with in time told my tonsils are not infected but had them taken out when I was 12!!!!!! One minute told have COPD then different dr says I don’t ! It’s all just annoying and not being listened too by a certain dr and taking me seriously
Posted on: 13/02/2024

I am satisfied with the consultation.
Posted on: 13/02/2024

have no problem booking appointments, reception are very helpful answering queries and doctors always have time to answer questions
Posted on: 13/02/2024

This clinic has always provided a caring and highly professional service ever since we registered 21 years ago
Posted on: 13/02/2024

The practice is local to us, easy to get to by park and ride if needed and the admin staff do their best to help with appointments and enquiries.
Posted on: 13/02/2024

The online procedure was straightforward. The nurse was efficient.
Posted on: 13/02/2024

Unfortunately, almost without fail, every sinhle time i have an appointment with Dr Massood, she is running a minimum of an hour late! My daughter has also had to wait almost 2 hours for a scheduled appointment. Whilst its understandable that on occasion the GP, may run late, this Unfortunately is a very common occurance. Once inside, i felt rushed, not listened to, and i had to be insistent that i am not msking my symptoms up!. My daughter who has mental health problems, after waiting almost 2 hours, was interrupted mid consultation by Dr Massood to take a phone call on her mobile phone. Absolutely unacceptable. No one should be having wsots like this for scheduled appointments. Other doctor's in the surgery seem to keep on time, so why dr Massood can not is very worrying.
Posted on: 13/02/2024

I have been with the practice for a number of years now and level of professional medical help and service that I have received from Dr Kuhnen and his team has been outstanding.
Posted on: 13/02/2024

Prompt response, good, friendly service
Posted on: 13/02/2024

Booking made online and appointment was on time and very straightforward.
Posted on: 13/02/2024

i feel happy
Posted on: 13/02/2024

Unhappy with several cancellations of appointments but generally good other than that.
Posted on: 13/02/2024

Because my appointment with Doctor Kühnen has been really effective. The doctor listened to me with care and professionalism and found the best way to treat me. What he did to me has been super efficient. I am deeply grateful for his help and support.
Posted on: 13/02/2024

Great
Posted on: 13/02/2024

Prompt,friendly and knowledgeable.
Posted on: 13/02/2024

Wasn’t confident the doctor took my concerns seriously, almost felt judged like I shouldn’t have been there.
Posted on: 01/02/2024

Because what ever appointment time you get you will wait about 45 minutes longer
Posted on: 01/02/2024

Professional
Posted on: 31/01/2024

I like the attention & treatment i receive.
Posted on: 30/01/2024

Efficient friendly helpful
Posted on: 25/01/2024

Very good services
Posted on: 24/01/2024

Very knowledgeable, attentive, and sensitive, with good recommendations.
Posted on: 24/01/2024

Good
Posted on: 24/01/2024

I have always found Dr Kuhnan and his colleagues all extremely professional and caring anytime I have had any interaction with them. Everyone goes out of their way to help as much as they possibly can. Dr Kuhnan in particular is extremely knowledgeable and I have the utmost respect and confidence in him.
Posted on: 24/01/2024

Very Professional and understanding
Posted on: 24/01/2024

Gp are very helpful
Posted on: 23/01/2024

Care and punctuality and most importantly listening to patient complaints about the health issues which make them attend the surgery
Posted on: 23/01/2024

It was fair
Posted on: 23/01/2024

Care and attention given by doctor, felt my needs were understood . I have been a patient for many years , And consider myself fortunate to belong to this surgery. A pity the appointment side at KCH are not as efficient !!!
Posted on: 23/01/2024

Good experience
Posted on: 23/01/2024

Dr Masood listens and discusses all problems with which she is presented. I always know I have been given a sensible, honest assessment, with the appropriate treatment.
Posted on: 23/01/2024

So grateful to have Dr Kuhnen as my GP.
Posted on: 23/01/2024

This surgery is outstanding and never fails to provide a brilliant service.
Posted on: 23/01/2024

Welcoming helpful polite listen to you. You feel in safe hands which helps on a road to recovery or with on going issues.
Posted on: 23/01/2024

My recent experience has been excellent. Patient, understanding, and willing to explain what will happen. As I am very deaf, this is much appreciated.
Posted on: 23/01/2024

Caring, Friendly, Professional Staff
Posted on: 23/01/2024

Every time I come for help the people there are helping me. Especially last few visits. I feel safe and confident.
Posted on: 23/01/2024

Got an appointment quickly and needs were met
Posted on: 23/01/2024

GP care is excellent
Posted on: 23/01/2024

Always helpful and friendly staff
Posted on: 23/01/2024

Didn’t have to wait too long for an appointment and the attention at the appointment was on time and efficient. Staff friendly and knowledgeable.
Posted on: 23/01/2024

When you have an appointment you dont have to wait long before you are called
Posted on: 23/01/2024

I’m always treated with respect and care. I always get an appointment to see a medical practitioner when I need one.
Posted on: 23/01/2024

The GP was thorough in her approach and very supportive to my teenage daughter, clearly explaining all the options of treatment available to her.
Posted on: 23/01/2024

It’s where I am registered. They offer a good and quick service.
Posted on: 23/01/2024

Every member of staff is so courteous and very efficient
Posted on: 23/01/2024

Was a routine appointment
Posted on: 23/01/2024

Always excellent service
Posted on: 23/01/2024

I had a very rapid response from my GP .
Posted on: 23/01/2024

Friendly staff. Always able to get an appt even if just a phone consult. Dr and nurses all kind and have time for you in my experience. It’s nice to feel listened to.
Posted on: 23/01/2024

The receptionist was very helpful when I asked if I could join any 'patients voice' panel the surgery may have - they asked around for details: so they were generous to give me 3 or 4 minutes on the phone.
Posted on: 19/01/2024

Very personal family practice
Posted on: 18/01/2024

Happy with service provided at this surgery
Posted on: 17/01/2024

Reception staff and GP very efficient and friendly. Excellent surgery
Posted on: 17/01/2024

Very supportive
Posted on: 17/01/2024

Very quick response and guidance given when treatment is needed
Posted on: 17/01/2024

The service is much more accessible than the practice to which other family members are registered with.
Posted on: 17/01/2024

Thorough and friendly treatment
Posted on: 16/01/2024

Ive been with this surgery many many years now and have never had reason to complain , ive always been treated with respect and compassion , not just written out a prescription but asked all the right questions first such as my sleep pattern and diet , hopefully I'll have many more years at this practice , thank you
Posted on: 16/01/2024

Pleased with service
Posted on: 16/01/2024

GP are the best doctor.
Posted on: 16/01/2024

The nurses are nice but the doctors are hit and miss. Some are nice and some are rude.
Posted on: 16/01/2024

The nurse, Louise Peckham, was as brilliant as usual. She is highly competent, knowledgeable and very pleasant to deal with.
Posted on: 16/01/2024

Nurse was very thorough & a plan was talked through to improve my condition together with a follow up arranged to ensure continuity of care.
Posted on: 16/01/2024

Dr Qureshi takes time and listens carefully to patients and is thorough in her follow up. This does mean having to wait for up to 30 minutes past the appointment time but is worth it for the attention and kindness shown.
Posted on: 16/01/2024

One of the best experiences I’ve had at a GP for a long time. Very professional, helpful and felt listened to. Follow up appointments acted on and really easy to book through online system got an appointment the day after.
Posted on: 16/01/2024

As I was well take care Off And the staff was very kind to me
Posted on: 16/01/2024

I’m always listen to carefully and things are explained thoroughly. Doctors are very informative. Reception staff are friendly and helpful.
Posted on: 16/01/2024

Prompt appointment given. Pleasant attitude by all staff. The doctor listened to me and explained his treatment clearly. I got better!
Posted on: 16/01/2024

Dr Khunen and Associates Surgery is efficient and professional. I am always able to get a prompt appointment when necessary. Excellent treatment from Dr Masoud, who is investigating a current health issue with me. She is very efficient and informative and takes her time to explain test results. Also, excellent treatment from the nurse Zoe. The reception staff are polite and helpful
Posted on: 16/01/2024

Good practice but most people I know don't ask me for recommendations
Posted on: 16/01/2024

This is what I think.
Posted on: 16/01/2024

Caring and professional
Posted on: 16/01/2024

Very well-organised, friendly and approacable.
Posted on: 16/01/2024

The practice in general and Dr. Massood in particular have consistently provided knowledgeable and thorough GP service, giving confidence to myself and family. We find the practice is accessible and offers a range of healthcare services which my family and I have successfully and conveniently used.
Posted on: 16/01/2024

Excellent friendly and prompt service.
Posted on: 16/01/2024

I am very pleased with the level of service and care from the surgery, the service they provide is outstanding.
Posted on: 14/01/2024

Fantastic Dr's snd receptionist and nurse care from start to finish
Posted on: 11/01/2024

Helpful reception staff and clinicians . Although there is a wait for an appointment(sadly just a sign of the times) I understand from friends that they have to wait much longer . My doctors was very thorough and explained her findings
Posted on: 09/01/2024

.
Posted on: 08/01/2024

Friendly, understanding, appropriate medication appointment
Posted on: 08/01/2024

Sister Helen is a fantastic, caring and kind. Credit to the surgery. Doctor Arrrya is good but had to see new doctor as she is on holiday.
Posted on: 07/01/2024

They are a good team
Posted on: 04/01/2024

The best one thank you so much
Posted on: 04/01/2024

I have used this surgery for many years and i have been very pleased with the doctors and nurses. Thank you.
Posted on: 04/01/2024

Excellent care and support. Efficient, reliable service. Cannot thank them enough as the staff are amazing.
Posted on: 04/01/2024

I had a regular blood test last week which was quick efficient cheerful and on time The results came back the next day and the doctor rang me later that day to discuss them and reassure me. It was a great start to the New Year
Posted on: 04/01/2024

Amazing surgery amazing doctors , nurses and staff
Posted on: 04/01/2024

Firstly, prompt attendance to patients and secondly, person-centred approach to patients' needs.
Posted on: 04/01/2024

I got the appointments very quickly without having to wait for too long. The staff is also very friendly and helpful.
Posted on: 04/01/2024

The doctors work hard and are caring ,understanding to their patients.
Posted on: 04/01/2024

Good communication. Accessible
Posted on: 04/01/2024

Dr Kuhnen's surgery has been of great help to me in the past 2 years. I get quick responses and where referrals are needed, they are prompt. Many thanks to Doctors Masood Ayesha and Moshina Ashraf
Posted on: 04/01/2024

Good service
Posted on: 04/01/2024

Invariably timely and attentive care.
Posted on: 04/01/2024

I think the surgery is great and very pro-active with regard to my health and needs and this is very much appreciated.
Posted on: 04/01/2024

I’ve been with this practise for over 20 years and always had excellent service
Posted on: 04/01/2024

I have been with this surgery since 2011 and I have never been disappointed or upset about any aspect of your care and service. Dr Kuhnan is a wonderful caring and knowledgeable man and I highly appreciate and respect him. I have also over the years been attended to by Dr Masood and she is equally as knowledgeable and kind.
Posted on: 04/01/2024

Very helpful GPs, not too hard to get appointments (especially compared to friends experiences locally).
Posted on: 04/01/2024

Dr. Queshi and dr. Aryee are excellent. Theyve been very patient with me and my 5 yr old who has special needs. Theyve ordered scans and tests which no other dr has in years anf referred me for additional support for my cronic pain and mental health (which is now a lot better)
Posted on: 04/01/2024

The most obvious one, in the circumstances.
Posted on: 04/01/2024

Nurse Louise Peckham was extremely professional and gave me first the shingles vaccine in one upper arm and then offered me the pneumonia vaccine in the other upper arm.
Posted on: 04/01/2024

Very efficient staff , although my appointment was at 10.40 but I didn’t get seen till 11.20
Posted on: 04/01/2024

They are good I wouldn’t keep coming back if they weren’t !
Posted on: 04/01/2024

Very sympathetic and competent HCA.
Posted on: 04/01/2024

I was treated with respect and kindly.
Posted on: 01/01/2024

From service at the reception to seeing a nurse or doctor, I was attended to quickly and politely each time I attended surgery. Phone calls were also professional.
Posted on: 31/12/2023

Everyone at the surgery is always so friendly and welcoming. Reception staff are always helpful and a pleasure to talk to. The nurses are the loveliest ladies and they are amazing with the kids, always enjoy chatting to them! Doctors lovely have a lot of trust in them. Thank you to everyone x
Posted on: 30/12/2023

Doctor listened carefully and considerately. I felt my concerns were taken with appropriate seriousness. He has a lovely manner.
Posted on: 29/12/2023

Because I have always been more than happy with the care and attention I have received at the surgery.
Posted on: 29/12/2023

Cause it’s true
Posted on: 28/12/2023

If you spent less time and money rebranding your receptionists as Care Navigators who responsibility it is to Signpost you through the system and more money on the services you offer, we would all be a lot better off
Posted on: 28/12/2023

Very friendly and understanding reception ladies. Doctor was very nice and explained everything clearly
Posted on: 28/12/2023

Careful and professional
Posted on: 27/12/2023

Staff are polite and I was seen very quickly.
Posted on: 27/12/2023

The doctor that was temporarily replacing the doctor on anual leave give my antibiotics that i said is not working on her but he doesn't hear me, then i tried to tell him that erythromycin for 5 days is not enough but he said we can go only day by day?... we end up un the emergency in ashford because of his mistake and even me can go online and see that eritromicin is giving for 10 not 5 days, poisoning people only the infections to go back is a joke! Saw us at time but i can't say nothing more positive unfortunately
Posted on: 27/12/2023

Always had very service for over 20 yeats
Posted on: 27/12/2023

Dr Kuhnen has been extremely helpful, referrals have been quick, at a time where the NHS are getting a lot of criticism I honestly have no complaints.
Posted on: 27/12/2023

Not as good as previous experience. Lots of errors this time from saying I would get a telephone call but didn’t to find out the next day they had booked a face to face after speaking to the dr but failed to give me the appointment. Again post cray was told results back and dr would like to discuss on a telephone appointment. No call received the day he was meant to call. Lastly having been to go x 2 I then get a separate notification that I need my routine BP check! No! I am not coming again. Do it whilst I am there would have been more practical.
Posted on: 27/12/2023

Because it always seems efficient the reception staff are very good like most GPs you do have to wait if you get an appointment it would be good if more face-to-face appointments would be available but on the whole I think it is a good GP surgery and well run
Posted on: 27/12/2023

Because i have found the continuing service i receive both very helpful but also i feel cared about as an individual.
Posted on: 27/12/2023

Louise the nurse was absolutely brilliant. Very compassionate about my husband’s recent passing. Also information about the injection I will be having.
Posted on: 27/12/2023

I do miss Bob Simmonds who was my GP for over 30 years but still I like the friendly and helpful Reception Staff and Ancillary staff. For the most part the GPs are also lovely but I would like it more if there were Doctors there for longer .Thumbs up.
Posted on: 27/12/2023

Service was quick
Posted on: 27/12/2023

Always happy with this GP practy.
Posted on: 27/12/2023

we are happy with every time can sort the problem.
Posted on: 27/12/2023

Admin extremely helpful as are doctors and nurses. My husband has had such good follow up from open heart surgery in St Thomas' from yourselves.
Posted on: 27/12/2023

I've had great experiences at this practice. I've had interactions with 3 different doctors so far and they all have been very kind, helpful and knowledgeable. I am very grateful to be a patient at this practice.
Posted on: 27/12/2023

They listen to you explain everything clearly always helpful and caring.
Posted on: 27/12/2023

Because I had a head injury. Do to follow up
Posted on: 27/12/2023

I chose extremely likely as my GP practice pay attention to details, very caring and attend to client with rapt attention
Posted on: 27/12/2023

Prompt friendly service.
Posted on: 27/12/2023

I have been with the practice for over 30 years and the care has always been excellent. It is busier now because of all the cuts to healthcare but it is still good.
Posted on: 27/12/2023

Excellent service
Posted on: 27/12/2023

The care shown by everyone I have dealt with since iregistered with this practice is truly brilliant, i include reception staff, nurses and all the doctors, I really appreciate all that they do and have done since we moved to the area and were lucky enough to get on thier list as patients
Posted on: 23/12/2023

Dr K was very thorough and listened carefully, I felt confident and supported.
Posted on: 19/12/2023

Had an appointment with Zoe the health care assistant - very professional and caring.
Posted on: 19/12/2023

Pro-active service, appointments at short time available and no or ver short waiting times. Good and personal medical advice.
Posted on: 18/12/2023

All I asked for were some sleeping pills that I could have on standby to take every once in a while as needed. A few days after the appointment I couldn't fall asleep until 4am. Since then my sleeping routine has been utterly screwed up and it's having a major impact on my life. I'm struggling to work because I'm constantly worn down, I'm in huge debt and the tiredness I'm once again dealing with is a massive problem. This is impacting my physical and mental health. I am, excused my language, kind of f***ed. You have the ability to give me something that I would use very infrequently that would have a huge benefit on my well being but for reasons that have not being explained to me, wont. My life is not going well, I tried so hard to get it on track with the sleep and 1 bad night has utterly ruined me. The doctor was very reassuring at the time but thanks for nothing. I can't earn any money because I can't function properly. I am completely broke and struggling to feed myself.
Posted on: 16/12/2023

We've always had a good service from reception to speaking or seeing the Doctor ,and with any treatment We've needed
Posted on: 15/12/2023

Excellent care and communication
Posted on: 15/12/2023

For the most part over the past nearly 40 years that I have been a patient of this practice the relationship I have had with all staff, Medical, Nursing and Admin has been exemplary. Polite, kind, thoughtful, helpful etc. XX
Posted on: 15/12/2023

Zoe was as friendly, helpful and professional as i have come to expect. She is a great asset to the practice and the NHS.
Posted on: 15/12/2023

Because of the way i have been treated and the care shown
Posted on: 14/12/2023

I was very pleased with the care given by Dr qureshi
Posted on: 14/12/2023

In my personal experience, I found the staff very courteous, and efficient.
Posted on: 14/12/2023

Excellent and very pleasant and friendly interaction from all staff. The doctor puts me at ease and listens sympathetically.
Posted on: 14/12/2023

I found drAryee to be very personable ascwell as professional. She realised the urgency snd acted accordingly
Posted on: 14/12/2023

Prompt response and person-centred approach to patients.
Posted on: 14/12/2023

I have always felt listened to. Explanation of diagnosis and treatments are always clearly explained.
Posted on: 14/12/2023

Always happy with appointments, lovely reception staff. Drs. Listen to me and give good advice.
Posted on: 14/12/2023

Because they are are friendly and efficient in taking care of what you need.. very approachable.
Posted on: 14/12/2023

I have had regular appointments with the nurses at the surgery, they have always been kind, considerate and professional.
Posted on: 14/12/2023

All the staff are kind
Posted on: 14/12/2023

They are always friendly and professional
Posted on: 14/12/2023

Ive been with this surgery since i was 13 im now 47 always friendly and 99% can always get an appointment being face to face or telephone.
Posted on: 12/12/2023

Always seen, treated with respect and dignity
Posted on: 10/12/2023

Having need to see a doctor for a condition that was really causing me distress, I found that the receptionist was really helpful in getting me an appointment to see the doctor that day, the doctor was very helpful and explained the reason for my condition fully, he issued a prescription that allowed me to get the medication that has helped releave the symptoms
Posted on: 09/12/2023

Very friendly, efficient service always.
Posted on: 08/12/2023

I got my appointment same day and the medicine was very effective. Many thanks
Posted on: 08/12/2023

Nurse Zoe was very efficient and kind.
Posted on: 07/12/2023

Because i always receive good care from the practice
Posted on: 06/12/2023

Very happy with the surgery facilities.
Posted on: 06/12/2023

It is the best surgery in Canterbury, well run and always able to get appointments.
Posted on: 06/12/2023

I love how patients are being treated with empathy and compassion. Everyone is ready to help and to listen.
Posted on: 06/12/2023

Everyone I have been in contact with is always pleasant, friendly and helpful, this is the case from the receptionists to all of the medical staff, nurses, doctors etc.
Posted on: 06/12/2023

Communication and care
Posted on: 05/12/2023

The doctor helped us. Thank you
Posted on: 05/12/2023

Excellent doctor. Attention to patient and to listening.
Posted on: 05/12/2023

Excellent outcomes, superb understanding and outstanding patient care.
Posted on: 05/12/2023

There is time to explain the reason for the visit and everything is clearly explained. I have always been confident in the treatment and support offered by each member of the practice
Posted on: 05/12/2023

All our doctors are brilliant and understanding the best.
Posted on: 05/12/2023

Always found the surgery staff and Doctors helpful and efficient, they listen to my issues and make the appropriate appointments with timely communication with the results and follow up with another appointment if necessary. I get a great service provided by a great team
Posted on: 05/12/2023

Doctors are really good with patients care and treatment.
Posted on: 05/12/2023

Very satisfied with the care I have received from all members of staff including receptionist and the nurse and doctors.
Posted on: 05/12/2023

I have been using CHC for some 15 years and it has always provided exceptional service.
Posted on: 05/12/2023

The healthcare navigators are so professional, understanding and friendly. I never have to wait long for an appointment. Dr Khunen is very patient and thorough and I feel confident with his knowledge and approach.
Posted on: 05/12/2023

It looks after me for many years
Posted on: 05/12/2023

Friendly and non-judgemental
Posted on: 05/12/2023

Friendly and professional.
Posted on: 05/12/2023

Excellent service
Posted on: 05/12/2023

Because I have always had a quick response when phoning, always seen very quick and staff are always very welcoming.
Posted on: 05/12/2023

Health centre’s receptionist and Gp are very good and helpful.
Posted on: 05/12/2023

My doctor (Dr Masood) is brilliant and thorough!
Posted on: 01/12/2023

Both my face-to-face consultation with Dr Ashraf and two telephone consultations with Dr Kuhnen were very helpful with prescriptions including the decision to put me on a long term (3 months) low strength antibiotic in view of my history of urine and other infections. I am much more confident that this will improve my health generally.
Posted on: 24/11/2023

Because it's the best practice ever
Posted on: 24/11/2023

Some doctors in there are ok, even Dr Massod is amazing but most of the time when i need help i am not sure i am getting the right help or advances. I really hope that at least my referral to specialist was done because i still have my problem 3rd month now...
Posted on: 23/11/2023

I have had nothing but excellent care from my surgery since moving to Canterbury from London
Posted on: 18/11/2023

Because the Drs are very thorough and explain the problems so you can I
Posted on: 18/11/2023

I had 3 appointments in a 3 week period. Each time, my doctor and other staff, including those at the reception were polite and responded in a timely manner. For each consultaion, attending staff made me feel very comfortable. This was very important to me as I am nervous in medical settings.
Posted on: 18/11/2023

I get treated fairly and respectfully by the doctors here, the wait for routine appts is a bit too long though as its always about a month. That can mean symptoms getting worse unnecessarily in that time and also a delay in people getting back to normal. But i appreciate this happened most places and this is not nearly as long as the wait with other surgeries. Overall my experience is positive
Posted on: 17/11/2023

Never had an issue with surgery. Staff always helpful and supportive
Posted on: 17/11/2023

Great doctors who listen and respond with care. Appropriate treatment given or referrals made where needed. Friendly and helpful staff.
Posted on: 17/11/2023

The doctor was lovely, gentle, patient and do professional
Posted on: 17/11/2023

Excellent and friendly service by doctors, nurses and all concerned - always made to feel cared for and that I really matter. Thank you.
Posted on: 17/11/2023

Because l have always had good experience from Dr Khenun.
Posted on: 17/11/2023

I have always had excellent treatment at the surgery
Posted on: 17/11/2023

I have to regularly visit the surgery since my operation to have my dressing changed. Ithw nurses that have looked after me have all been kind, considerate and very professional. A lovely twam!!
Posted on: 17/11/2023

I recieved professional treatment, paid attention to every detailed. Am pleased
Posted on: 17/11/2023

I've been well satisfied with the help I have received apart from the problems I have had with my hearing.
Posted on: 16/11/2023

Excellent care and attention, receptionist amazing and helpful. All the doctors I have seen have been extremely supportive helpful and efficient. Can’t thank them enough.
Posted on: 16/11/2023

Appointment was punctual, efficiently conducted and painless.
Posted on: 16/11/2023

It was helpful and professional
Posted on: 16/11/2023

Poor communication
Posted on: 16/11/2023

My doctors surgery is excellent from the receptionists to the doctors
Posted on: 16/11/2023

Cause I am really satisfied and happy with the services they provide
Posted on: 16/11/2023

Very good respondr and treatment
Posted on: 16/11/2023

All the staff are polite and friendly and I don’t mind which Dr I see as they are all very good
Posted on: 16/11/2023

It’s very easy to book an appointment with a GP. Professionals are knowledgable and kind, receptionists are helpful and efficient. The messaging service is very useful not to forget appointments and to communicate with the surgery.
Posted on: 16/11/2023

Courteous staff Good explanation s re delay and clinical explanations
Posted on: 16/11/2023

Because i feel very loved anytime i come in
Posted on: 13/11/2023

Smooth process
Posted on: 13/11/2023

Gone down hill since dr Simmonds left.
Posted on: 06/11/2023

I always get good attention at the surgery.
Posted on: 25/10/2023

Our surgery are always fantastic! Everyone is so approachable, kind, and efficient. We are always able to get an appointment, and all the staff and Drs are just brilliant. They really listen to your concerns and come up with the plan going forward with you. Would highly recommend!
Posted on: 24/10/2023

Not the service you used to get.
Posted on: 23/10/2023

Receptionist never give you an appointment and also send you to urgent treatment centre.
Posted on: 23/10/2023

I hear lots of complaints from other people about their practice. I have not experienced any of these issues when interacting with Drs Simmonds / Kuhnen Mahsood and co and their supoort staff. I was concerned about the effect the the retirement of Dr Simmonds would have but it was unfounded. This leads me to believe the strength of the practice comes from the its culture and not any one individual which is very reassuring. Long may this last!
Posted on: 05/10/2023

New staff, do not recognize staff anymore. Used to have a friendly welcoming when coming in but staff seem very busy and some times do not even look at you.
Posted on: 04/10/2023

Dr.Kuhnen is a caring and professional doctor.
Posted on: 26/09/2023

Excellent service and friendly practice.
Posted on: 22/09/2023

I have been with them over 40 years.and thank to them i alive.so good and helpful.expkain everything and keep check,-ups and injection regular.
Posted on: 14/09/2023

All the team at this surgery are efficient helpfull and importantly kind I am 78 and this is the best doctors surgery I have ever attended
Posted on: 13/09/2023

On some of appointments I have waited up to 1.30 to see a doctor and seeing a doctor to decision on blood results was 3 weeks so at moment not very impress
Posted on: 13/09/2023

I have never had a problem seeing or speaking to someone on the day of phoning, tho I do phone as soon as surgery opens
Posted on: 13/09/2023

Never had a problem with the service.
Posted on: 30/08/2023

Saw my usual doctor on time and got my results explained clearly
Posted on: 30/08/2023

I nearly always manage to get an appointment but it is getting more difficult. Staff are always nice and I feel they do there best under difficult circumstances .
Posted on: 30/08/2023

The whole team from reception to GP’s always do their best to help you. My previous GP practice had good medical staff, but the receptionists were a nightmare, rude, unhelpful and thoroughly unprofessional.
Posted on: 30/08/2023

For 20 years I have received expert and friendly care from Dr Kuhnen.
Posted on: 22/08/2023

I’ve always had good service at this practice and felt staff and Adoctors do their best in current difficult situations
Posted on: 18/08/2023

Always available when needed
Posted on: 17/08/2023

I have always been happy with the service and treatment.
Posted on: 17/08/2023

Sometimes you have to wait a while for appointments. Once you get an appointment the doctors are friendly and I feel are helpful. Overall I am happy with the service my family and I receive.
Posted on: 17/08/2023

Always so helpful
Posted on: 17/08/2023

We have always received an excellent and caring service from all the staff. For purely selfish reasons we choose to only advertise the clinic to ,family and close friends.
Posted on: 17/08/2023

Always there when I need you
Posted on: 17/08/2023

Is good doctor
Posted on: 15/08/2023

Put a complaint into the manager, disgraceful response back! In process of registering elsewhere.
Posted on: 15/08/2023

Dr qureshi is very knowledgable as well professional doctor, always listen and treat us (me and my wife) with empathy and her academic ability.
Posted on: 01/08/2023

Good experience
Posted on: 27/07/2023

Caring and helpful staff
Posted on: 26/07/2023

Always sympathetic and the service is second to none. It all starts at the friendly receptionists, followed by Dr Kuhnen who is the best doctor I have ever seen.
Posted on: 26/07/2023

Because i always get great treatments here. Whether on the phone or in person. From reception to doctors everyone is kind and listens and attends to me and my family's needs. Offering the best and quickest solutions.
Posted on: 26/07/2023

Gone down hill since Dr Simmonds left. Not sure who is in charged now but would NOT recommend this surgery. If you want an appointment you have to be half dead!
Posted on: 26/07/2023

It used to be a lovely surgery but has changed beyond recognition. I think this is more due to management failures than patient facing staff. We have now changed surgeries and it has made a huge difference.
Posted on: 25/07/2023

It depends what doctor you see, some of the doctors are not as up to date with various complications when you presented at the surgery. There are a few new GP listened and acted according to your complaint
Posted on: 21/07/2023

I find all the GPs at the surgery helpful. They respond as quick as they can and give relevant advice without any judgement. This is probably the best surgery I’ve been to, given the stress that surgeries are under I think they do an amazing job.
Posted on: 04/07/2023

Keep getting messed around. Would not recommend “Mental health review” has been cancelled two times now. Not good enough, booked this time off work and can’t cancel my holiday. Wasted my time. No more text messages!!!!
Posted on: 04/07/2023

I would choose our doctors because of long term excellent service. Dr khunan and dr masood in particular have been very good.
Posted on: 02/07/2023

I Always happy with consultations
Posted on: 28/06/2023

They are all friendly and helpful always smiling. And so welcoming
Posted on: 28/06/2023

Quck and effective help. Dr Masood is the best GP in Canterbury! Thank you!
Posted on: 28/06/2023

The actual appointment was good, but appt was over 30 mins late
Posted on: 28/06/2023

Because it’s a good practice
Posted on: 12/06/2023

The doctors at canterbury health centre have looked after our family for years. They are always very thorough and helpful and the reception team are the backbone on the surgery. We are very grateful
Posted on: 12/06/2023

Because the care from Dr Kuhnen was excellent and the Reception Team are always helpful and polite.
Posted on: 10/06/2023

I have always found that tha staff and doctors very attentive and efficient
Posted on: 09/06/2023

Caring staff, nurses and doctors. The only reason for not putting 'extremely likely' is doing these follow up questionaires.
Posted on: 09/06/2023

Everyone is so friendly and helpful I have had no problems at all from anyone there
Posted on: 09/06/2023

Because I feel that as a patient, I’m really listened to. I can often get to see the doctor of choice and there are great doctors to choose from.
Posted on: 09/06/2023

Have always been able to secure same day face to face appointment with the GP. Support staff all very helpful and punctual. Quality of care very good. Usually parking spaces available .
Posted on: 01/06/2023

Always professional, helpful and caring. The doctors, nurses and reception staff always deliver to the highest standards.
Posted on: 31/05/2023

I got an appointment on the day I rang and Dr was helpful
Posted on: 27/05/2023

receptionist with (funky hair colors) is very polite and always willing to go the extra mile. DR kunen is my doctor and has been for years.
Posted on: 25/05/2023

I have always found everyone in the team most kind,helpful and diligent in all respects. Thank You . Mrs Elaine Woolls.
Posted on: 25/05/2023

I have had (for some time) excellent care from Dr Masood and Dr Quereshi.
Posted on: 24/05/2023

Visit the surgery yesterday for an appointment with Doctor Massod. She is a thorough doctor and I always try to see her if I can. The elderly lady on reception was welcoming and kind. I think you should have two receptionist on the desk as there was a queue of people waiting to check in and I was standing for some time waiting to be checked in.
Posted on: 24/05/2023

Didn’t get any help or advice
Posted on: 23/05/2023

My Dr is very thorough and the staff are friendly
Posted on: 23/05/2023

The GP was very nice and helpful, everything went very well
Posted on: 23/05/2023

Dr Kuhnen is caring and thorough.
Posted on: 23/05/2023

I find the doctors trustworthy, they listen carefully to you and are charming. I feel my concerns are taken seriously and referrals made when required. I am happy with the arrangements for either a phone call consultation or to be seen if needed and both usually happen promptly. Receptionists are friendly too.
Posted on: 23/05/2023

All the doctors are very understanding and listen to you.
Posted on: 26/04/2023

My daughter has had ongoing issues with her ears for months now but every week:every other week the doctor has seen to Hollie and ensured she has medication she needs and the correct treatment going forwards
Posted on: 26/04/2023

I am unclear as to how the appointment system is set up as it does require a review. Occasionally the wrong "call" to visit the urgent care unit at Canterbury Hospital can be a waste of time and expertise as one is referred back to the GP.
Posted on: 26/04/2023

Most of the time I can get appointment to either speak to or see a doctor and the doctors are very good especially dr masood whom is always my choice to see when she is available. She is thourogh . Listens to you and has helped me a lot and I feel she nos me well now and I have the utmost trust in her
Posted on: 26/04/2023

I was able to get an appointment when needed. Dr Qureshi is always very thorough, very friendly and always considers my main concerns. I have always had a very positive experience with her. The reception team who answer the phone have always been very helpful and friendly, and do all they can to help.
Posted on: 24/03/2023

They are amazing, despite the strain they are under they have always treated me with the utmost respect. They are kind helpful and always polite.
Posted on: 15/03/2023

I am extremely happy with all the doctors an the reception staff at the surgery.
Posted on: 17/02/2023

Very friendly always get the appointment when you contact surgery. Very quick no waiting Always get to see doctor you want You always get an appointment
Posted on: 17/02/2023

Dr kuhnan is amazing and so are the team that takes the calls! They are always so professional helpful and understanding! Always. Amazing surgery! I can not fault them
Posted on: 13/02/2023

Very good doctors surgery
Posted on: 10/02/2023

Always doing their best to solve the health issues we have, the staff at our practice are excellent.
Posted on: 02/02/2023

Great doctors- just timing is poor. I waited 30 mins over my scheduled appointment time for doctor to call me in
Posted on: 26/01/2023

Excellent practice
Posted on: 25/01/2023

Excellent service, very polite, very professional!
Posted on: 23/01/2023

My family do not live locally
Posted on: 17/01/2023

Appointment on day at a convenient time for me. Friendly welcome. Sufficient time given for appointment.
Posted on: 17/01/2023

Because I always feel comfortable and looked after at the practice
Posted on: 17/01/2023

Canterbury Health Centre has been my Drs for many years, Dr Kuhnen is very knowledgeable and excellent Doctor , Receptionists very good aswell.
Posted on: 15/01/2023

Very helpful, very informative. Dr Kuhnen is the Perfect GP for me.
Posted on: 13/01/2023

This doctor surgery is very well organised and well managed. I am so lucky to have these doctors. I can ring in the morning and get an appointment the same day first class service. Nothing is ever too much trouble for them, including the nurses and receptionist all such lovely people and very helpful. So thank you all one very happy patient
Posted on: 13/01/2023

Because i was satisfied with my appointment and waiting time
Posted on: 11/01/2023

Because Dr M Kuhnun and his nursing staff also the reception staff have always been extremely kind and helpful to me over many years. I feel i can talk to them about any problem i need help with .
Posted on: 11/01/2023

All was better, GP, assistant, all. Thank you.
Posted on: 09/01/2023

Because Canterbury Health Centre always gives me a first class service.
Posted on: 06/01/2023

The GP was very supportive and understanding.
Posted on: 06/01/2023

You are always friendly and kind nothing is to much trouble……
Posted on: 06/01/2023

Because all the time when i come i received what i ask.
Posted on: 06/01/2023

Because the staff are friendly and approachable..
Posted on: 06/01/2023

Excellent contact with the Reception. Very good organisation and efficient. Quick response.
Posted on: 14/10/2022

The service was fast, all my questions answered both at reception and by the GP.
Posted on: 12/10/2022

I find both the receptionists and the doctors I have seen at my surgery extremely helpful, patient and approachable. I never have a problem getting an appointment and the care given on all levels is the highest.
Posted on: 09/08/2022

I dont go to see a Doctor often Bout 4 times in 10yrs. The visit seemed ok, on time appointment.
Posted on: 05/08/2022

Efficient, friendly service. Felt listened to
Posted on: 05/08/2022

Very good receptionist, most helpful in arranging consultation with Doctor Masood and then extremely prompt response for follow up appointments that Doctor had requested. Excellent all-round service from NHS at Health centre and KC Hospital.
Posted on: 05/08/2022

For the extremely good care l receive.
Posted on: 03/08/2022

I was able to get a face to face appointment on the day and Dr Kuhnen listened to what was wrong and treated accordingly. I didn't feel rushed, it felt like how the NHS Doctors should be. The staff are friendly, understanding, helpful and very accommodating.
Posted on: 01/07/2022

Very friendly and helpful reception staff. Had to wait 45 mins for my appointment in a crowded Waiting Atea A, not very COVID resistant but the GP was nice when I got to see her. She appeared to be listening which was reassuring.
Posted on: 01/07/2022

Professional, attentive and kind reception staff and GP
Posted on: 29/06/2022

i’ve never heard of recommending a doctor before. so i don’t think i will do it. not saying he’s a bad doctor just that i don’t recommend doctors
Posted on: 23/05/2022

Well run practice , great supportive staff
Posted on: 13/05/2022

From the reception to the doctors and nurses all’s behaviour was full of kindness, that’s why I chooses that option. It really means to me in this hard time as I am far from my family and friends and I always appreciate a little act of kindness too. Best regards, Noor
Posted on: 11/05/2022

never get proper check
Posted on: 11/05/2022

Good care
Posted on: 11/05/2022

Doctor Kuhnen always satisfactory
Posted on: 11/05/2022

He is understanding and will explain things if necessary.
Posted on: 11/05/2022

Great surgery. Always get an appointment when needed.
Posted on: 10/05/2022

I like my surgrey
Posted on: 06/05/2022

Perfect service
Posted on: 06/05/2022

Helpful staff and gps
Posted on: 05/05/2022

I have always had a very good service from my GP and the health centre.
Posted on: 05/05/2022

Because I never have problem getting a appointment and my doctor is very good she always gives thaough examinations and any hospital appointments come back very quick
Posted on: 08/04/2022

Because I feel very fortunate to be part of that practice myself.
Posted on: 07/04/2022

The reception team are so welcoming friendly and helpful, Dr kuhnen explains everything in a way that i understand, and what needs to be done to help me
Posted on: 06/04/2022

It has always been a great GP practice, they take time to listen and are never in a rush to get you seen and out of the door. They thoroughly investigate any medical problems you present with.
Posted on: 06/04/2022

Receptionists are the best, they do an amazing job!
Posted on: 30/03/2022